Technical Support - MES/ERP

Job Title: Technical Support - MES/ERP Company: Genpact SAP Module: SAP PP Roles & Responsibilities: Inviting applications for the role of technical support (Open to Fresh/ Junior) As a Technical support, the role involves leading and supporting the end-to-end deployment of Solumina MES for a manufacturing client. Key responsibilities include understanding the current system landscape, collaborating with cross-functional teams to gather requirements and configure solutions, and ensuring smooth implementation through testing, training, and post-deployment support. The position requires maintaining data integrity during transitions, creating quality check processes, and troubleshooting issues while working closely with engineering, mechanics, and shift teams. Responsibilities * Understand the current landscape of Solumina * Assist in the end-to-end implementation of Solumina MES across manufacturing environments. * Collaborate with cross-functional teams to gather requirements, configure solutions, and ensure successful deployment. * Support testing, training, and post-implementation activities. * Troubleshoot issues and provide ongoing support to users. * Document processes and contribute to continuous improvement initiatives. * Consult with engineering and mechanics to ensure proper sequencing. * Maintain data quality while transitioning. * Create Quality Checks process to ensure routers go through proper approval channel (Quality Engineers & Shop focal) * Post migration, perform checks to ensure data quality & sanity of router. * Work closely with the people in different shifts and support Solumina implementation * Participate in governance meetings and projects reviews to plan Work Location: Loyang, East Region, Singapore Availability: Full time

Qualifications we seek in you! Minimum qualifications * Diploma or Bachelor's degree in field related to IT. * Experience in solution implementation, preferably in MES or ERP systems. * Strong analytical, communication, and problem-solving skills. Preferred qualifications Experience Required: associate Key Skills: SAP PP Salary: Not disclosed