Techncial Consultant

Key Responsibilities. Conduct yourself as a seasoned technical professional. ENS stakeholder, delivering regional One team approach. Responsible for operation excellence and taking appropriate ownership. Participate in and adhere to ENS engineering standards. Responsible for resolving High Severity Incidents, providing technical support as required. Monitor and manage ENS infrastructure and services, achieving OLAs and KPIs. Work with suppliers and vendors to ensure all services meet expectation and SLA. Contribute to strategic direction of technologies (roadmaps) from a technical and theoretical perspective. Ensure delivered solutions transition into ‘supportable services’ via the ready for service framework. Mentor and cross train ENS staff as required. Be considered as a network security expert, with deep subject matter expertise in a number of technologies and a broad understanding across network security and non-network technology. Palo Alto Firewalls including Panarama (VPN/IPS/Wildfire). ZScaler Cloud Proxies. F5 server load balancing and security technology (GTM/LTM/ASM/AFM). Good analytical skill and able to solve complicated problem logically. Good command of spoken and written English. Good interpersonal skills, communication skills, project management skills and vendor management skills. Must be flexible in approach to work content and responsibilities. Able to work under pressure within a busy environment and effectively multi-tasking. K st be a self-starter and able to work with a minimum of supervision.K This is a great opportunity to build a career in the SAP FICO domain. Interested candidates looking to grow in SAP FICO are encouraged to apply. This role offers hands-on exposure to real-world SAP FICO projects.

Key Responsibilities. Conduct yourself as a seasoned technical professional. ENS stakeholder, delivering regional One team approach. Responsible for operation excellence and taking appropriate ownership. Participate in and adhere to ENS engineering standards. Responsible for resolving High Severity Incidents, providing technical support as required. Monitor and manage ENS infrastructure and services, achieving OLAs and KPIs. Work with suppliers and vendors to ensure all services meet expectation and SLA. Provide Operational experience, helping further develop and elevate the ENS team. Contribute to strategic direction of technologies (roadmaps) from a technical and theoretical perspective. Ensure delivered solutions transition into ‘supportable services’ via the ready for service framework. Mentor and cross train ENS staff as required. Key Qualification :. Degree holder in Computer Engineering, Telecommunications, or related disciplines. Be considered as a network security expert, with deep subject matter expertise in a number of technologies and a broad understanding across network security and non-network technology. Strong hands on experience of managing Network, Firewall and security products including but not limited:. Palo Alto Firewalls including Panarama (VPN/IPS/Wildfire). ZScaler Cloud Proxies. F5 server load balancing and security technology (GTM/LTM/ASM/AFM). Excellent understanding of network security architecture, design and support. Excellent business scenes for a technical support environment. Proven Service Management (ITIL) experience, specifically incident, problem and change management. Good analytical skill and able to solve complicated problem logically. Good command of spoken and written English. Good interpersonal skills, communication skills, project management skills and vendor management skills. Must be flexible in approach to work content and responsibilities. Able to work under pressure within a busy environment and effectively multi-tasking. K st be a self-starter and able to work with a minimum of supervision.K Candidates with strong communication skills and a willingness to learn are encouraged to apply. Freshers and experienced professionals meeting the above criteria are welcome to apply. Only candidates matching the required skill set and experience level will be considered.