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Job Title: SAP MM Delivery Lead / SAP MM Service Delivery Manager. Job Summary. We are seeking an experienced SAP MM professional to lead strategic procurement transformation initiatives and manage end-to-end SAP Materials Management (MM) delivery across multiple accounts. The role requires ownership of SAP MM service delivery, client engagement, operational excellence, governance, and SAP S/4HANA readiness while driving continuous improvement and automation initiatives.

Key Responsibilities. Strategic Delivery & Account Leadership. Oversee multi-account SAP MM engagements and drive procurement transformation programs. Define delivery strategies and ensure alignment with business and procurement objectives. Support business development and sales initiatives. Drive automation and continuous improvement opportunities. Manage executive and CXO-level stakeholder relationships. Lead SAP S/4HANA readiness and transformation initiatives. Account & Portfolio Management. Manage large SAP MM portfolios/accounts and ensure overall account health. Drive renewals, account expansion, and service growth opportunities. Lead transitions and manage strategic escalations. Coach managers and support organizational capability building. SAP MM Service Delivery. Own SAP MM delivery with operational and commercial accountability. Manage end-to-end SAP MM services while ensuring SLA adherence. Monitor margins, utilization, and delivery performance. Lead governance meetings and client service reviews. Sponsor process optimization initiatives. Team Leadership & Governance. Manage one or more SAP MM teams or service lines. Allocate resources and manage staffing utilization. Monitor service quality and customer satisfaction. Handle risks, issues, and escalations effectively. Manage release cycles and ensure delivery excellence. Functional Leadership & Process Excellence. Act as SAP MM Subject Matter Expert (SME). Lead complex issue resolution and process stabilization initiatives. Support audits and ensure compliance standards. Identify automation and transformation opportunities. Own SAP MM configuration and testing activities. Operations & Support Management. Support end-to-end SAP MM operations and process execution. Resolve process and configuration issues with client interaction. Manage KPI reporting and period-end support activities. Handle L2/L3 tickets and support service improvements. Monitor ticket queues and ensure timely resolution. Transaction & Support Operations. Process SAP MM support activities under established SOPs. Resolve routine and moderately complex MM tickets. Validate transactions and maintain process documentation. Train junior analysts and support operational excellence. Respond to user queries and route exceptions appropriately. Required Skills. SAP MM Configuration & Support. Procurement & Procure-to-Pay (P2P). Inventory Management. SAP S/4HANA. SLA / KPI Management. Service Delivery Governance. Stakeholder Management. Incident & Escalation Management. Process Automation. Team Leadership. Preferred Experience. 815+ years of SAP MM delivery/support experience. Experience managing large-scale SAP managed services engagements. Strong exposure to SAP transformation and governance model. Preferred candidate profile