Specialist

Job Title: Specialist Company: Quest Global Job Category: SAP SUCCESSFACTORS LMS Roles & Responsibilities: * Administer and manage the Cornerstone On Demand (CSOD) LMS, including course creation, learning assignments, curricula, certifications, user access management, and platform maintenance. * Handle, troubleshoot, and resolve LMS\-related support tickets within defined SLAs, ensuring a seamless learner and administrator experience. * Monitor learning activities, track completion data, generate reports and dashboards, and provide actionable insights to stakeholders. * Maintain training records, learning transcripts, certifications, and system data integrity to ensure accuracy and compliance. * Support content deployment, communication campaigns, and the creation/editing of learning and training videos as required. * Collaborate with Learning \& Development teams to support operational activities, process improvements, documentation, and system enhancements. * Conduct LMS testing, user acceptance validation, and troubleshooting for new features, configurations, and platform updates. * Ensure effective learner engagement by supporting training launches, learning communications, and certification management across the organization. Work Experience CSOD (Cornerstone On Demand) LMS Expertise – Hands\-on experience in LMS administration, including course creation and deployment, learning assignments, curricula, certifications, user management, transcripts, and reporting. CSOD certification is an added advantage. LMS Administration \& Configuration – Strong ability to manage learning platforms, maintain user access, configure learning structures, troubleshoot issues, and support system enhancements. Training Records \& Compliance Management – Ability to maintain accurate training records, certifications, learning transcripts, and ensure data integrity across learning systems. Communication \& Stakeholder Management – Strong verbal and written communication skills with the ability to collaborate effectively with learners, SMEs, HR, IT teams, vendors, and L\&D stakeholders. Experience 0-3 years of experience in LMS Administration, Learning Operations, Learning Technologies, or a related Learning \& Development support role, with strong preference for candidates having CSOD administration experience . Work Location: Bengaluru, Karnataka, India Availability: Full time

Preferred Requirement: Strong hands\-on experience with CSOD (Cornerstone OnDemand) is essential. CSOD certification will be considered a significant added advantage. Technical Support \& Issue Resolution – Experience in managing LMS support tickets, identifying root causes, resolving learner and administrator issues, and meeting defined SLA requirements. Video Creation \& Editing – Experience creating and editing learning, training, or communication videos using tools such as Adobe Premiere Pro, Articulate 360 or similar platforms. Key Skills: LMS Salary: Not disclosed