Software Engineering Manager - II

Job Title: Software Engineering Manager - II Company: Ecolab Job Category: Salesforce Roles & Responsibilities: ServiceNow Engineering Manager – CSM, FSM, MCO,APO Focused Key Responsibilities * Lead, Mentor and manage the tech Leads and Developer to design ServiceNow solutions across different Application and Modules of Customer Service application. * Drive Project management and Agile practices using sprint planning based on scope and deliverables. * Establish performance goals, conduct regular reviews, and foster a culture of accountability and continuous improvement. * Ensure platform stability, scalability, and maintainability by enforcing coding standards, testing practices, and release management processes. * Manage and oversee integrations with SAP, Salesforce, and other enterprise platforms. Must have experience in GenAI, NowAssist and other ServiceNow AI related components. * Define the Architecture, standards, policies, framework and best practices for automation in line with Enterprise Architecture, Infrastructure and Security policies, whilst supporting wider consumption of the platform to drive process automation. * Responsible for HLD, LLDs and Translate complex business requirements into scalable, maintainable, and upgrade\-friendly ServiceNow solutions. * Collaborate with product owners, business stakeholders, and technical teams to ensure alignment with enterprise goals. * Provide technical leadership and mentorship to developers and administrators. * Ensure seamless workflows across case management, field operations, manufacturing, and accounts payable processes. * Stay current with ServiceNow releases and recommend adoption of new features relevant to customer service, field operations, and manufacturing. Modules Expertise Work Location: KA, India Availability: Full time

Translate business requirements into actionable engineering tasks and ensure cross\-functional collaboration across CRM, ERP, IoT, and other enterprise systems. Qualifications Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability. Key Skills: Salesforce Salary: Not disclosed