Service Delivery Manager - F&A - MDM 4C

Job Title: Service Delivery Manager - F&A - MDM 4C Company: Genpact SAP Module: SAP MM Roles & Responsibilities: Service Delivery Manager - F&A - MDM Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description Responsibilities: Lead end-to-end Master Data Management (MDM) operations across domains such as Material, Vendor, Customer, and Finance Master Data, ensuring accuracy, compliance, and governance. Drive implementation of data governance frameworks, quality controls, and process standards to ensure high-quality and error-free master data. Partner with Business and IT teams to design and implement digital and ERP solutions (SAP MDG, SAP S/4HANA, data lakes, analytics) that enable efficiency and scalability. Manage project and service delivery timelines, stakeholder engagement, and operational transitions to achieve business objectives and client satisfaction. Build and mentor teams, fostering cross-functional collaboration while developing thought leadership and client-facing best practices in MDM. Business Reporting, Business Reporting, Consumer Packaged Goods (CPG), Critical Thinking, Data Management, Finance, Financial Operations, Informatica PowerCenter, JDE Finance, Master Data Management (MDM), Medical Devices, Microsoft Office, Microsoft Power Business Intelligence (PBI), Mobility, Pega BPM, People Leadership, PeopleSoft CRM, Pharmacy, Pricing Management, Project Management, Retail Industry, Salesforce (Software), SAP Enterprise Resource Planning (ERP), SAP ERP Central Component (SAP ECC), SAP Master Data Governance {+ 4 more} Work Shift - Work Location: KA, India Availability: Full time

Qualifications Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance Certifications Language Proficiency - Key Skills: SAP MM Salary: Not disclosed