Senior Salesforce Developer

Job Title: Senior Salesforce Developer Company: PamTen Inc Job Category: Salesforce Roles & Responsibilities: Senior Salesforce Developer - Service Cloud Role Summary We are seeking a Senior Salesforce Developer who brings strong hands-on development expertise along with a solution architect mindset to design, build, and scale enterprise Salesforce solutions. This role will focus primarily on Service Cloud and Experience Cloud, supporting customer service, digital engagement, and contact center capabilities including Voice and CTI integrations. The ideal candidate can operate independently, communicate effectively with business and technical stakeholders, and translate complex requirements into secure, scalable, and high-quality Salesforce solutions. Key Responsibilities • Develop Salesforce functionality using Apex, Lightning Web Components (LWC), JavaScript, SOQL/SOSL, and Flows. • Implement Service Cloud features including Case Management, Omni-Channel, Knowledge, and digital engagement channels. • Design and implement integrations using REST/SOAP APIs, platform events, and middleware. • Own technical delivery end-to-end including design documentation, development, testing, deployment, and support. • Ability to manage user stories, defects, and tasks while collaborating with cross-functional teams • Excellent communication and stakeholder management skills. • Salesforce Certified Platform Developer II. • Salesforce Certified JavaScript Developer I. • Google Cloud Professional Cloud Developer (nice to have). Work Location: India Availability: Full time

Experience: 0-2 years • Apply Salesforce architecture best practices, design patterns, and platform capabilities to meet business and technical requirements. Required Qualifications • Strong experience with Salesforce Service Cloud. • Strong proficiency in Apex, Lightning Web Components, JavaScript, SOQL/SOSL, Salesforce security, and data modeling. • Proven experience delivering system integrations using APIs and event-driven patterns. Preferred Qualifications • Experience with Voice, CTI, or Contact Center integrations in Salesforce Service Cloud. • Experience working in Agile or Scrum delivery environments. Preferred Certifications • Salesforce Service Cloud or Experience Cloud certifications are a plus. Education Bachelor’s degree Key Skills: Salesforce, Apex, Lightning Web Components, SOQL, SOSL Salary: Not disclosed