Senior Salesforce Administrator

Job Title: Senior Salesforce Administrator Company: Benevity Job Category: Salesforce Roles & Responsibilities: What You’ll Do * Manage Salesforce users and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules * Salesforce configuration changes, including (but not limited to) Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports * Work with Subject Matter Experts, Business Analysts, and/or Project Leads to validate, understand, design and implement solutions that translate into best practice, scalable solutions with a focus on exceptional user experience * Design and develop robust Salesforce solutions, leveraging platform capabilities * Provide user support through tickets, training, and documentation * Test system enhancements and perform quality assurance tasks * Stay updated on new Salesforce features and releases * Communicate with cross functional stakeholders and end users from Revenue Operations, Sales, Marketing, Finance, and Client Success to groom requirements when clarification is required and/or conduct root cause analysis to address issues or bugs * Develop an understanding of Benevity's business processes and how they interact with our product \& Salesforce\-related application ecosystem * Management of integrated applications * Manage admin requests and data inserts for Sales, Marketing, and Customer Success. * Participate in stand\-ups, sprint reviews, and backlog grooming * Use tools like Confluence, Jira, and Asana to manage work and communication Join a Company Where DEIB Isn’t a Buzzword Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well\-supported employee resources groups to the exceptional diversity on our leadership and tech teams. Work Location: Vancouver, British Columbia, Canada Availability: Full time

What You’ll Bring * Strong Salesforce product knowledge and at least five years of hands\-on Salesforce Administration experience * Salesforce certification (Administrator, Platform App Builder) * Bachelor’s degree in computer science or equivalent * Extensive knowledge of Salesforce Classic and Lightning Experience (Legacy vs Modern User Experience Designs) * Strong knowledge of Salesforce functionality and limitations * Experience managing multiple projects, from gathering requirements to rolling out solutions * Excellent interpersonal and communication skills for cross\-functional collaboration * Proven experience building effective CRM\-based solutions * Be a motivated self\-starter that is independent, and a team player focused on excellence * Familiarity with Agile, Scrum, and Waterfall environments We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com. Key Skills: Salesforce, Salesforce Administration Salary: Not disclosed