Senior Manager-Procurement Delivery

Job Title: Senior Manager-Procurement Delivery Company: Wipro Job Category: SAP MM Roles & Responsibilities: Job description: Job Description Role Purpose The purpose of the role is to deploy and execute SDA framework across deals within LOB, review and support operation in meetings operational parameters as per MSA and SOW and provide value add services to the clients in the LOB. a. Connect daily with the SDA account team members to review SLA/ KPI performance f. Develop and review the standard documents (Blue Books) specific to LOB covering all SDA aspects during transitions for standard deals h. Track and monitor Penalty and Rewards metrics to assess health of delivery and raise alerts to improve in cases where it’s trending below target i. Review the mitigation plan and ensure that the mitigation measures are implemented as per plan 2. Lead and drive operational efficiencies within the various accounts of the assigned LOB a. Review and ensure business and operational KPIs and CPM (Contractual Performance Metrics are met against the client/ stakeholders defined goals & targets across LOBs ii. Review operational KPIS through weekly/ monthly trackers, analyse data and trends on KPIs including deviations from target iii. Plan and conduct regular audits on the process and KPIs to drive adherence to SOW and contract parameters c. Lead and support RFP/ RFI and transition of large/ critical deals within LOB to assure delivery excellence i. Align with the Transition Manager for solutions from Day1 ii. Participate in the transitions calls & closely monitor the activities which needs to be accomplished before the go-live iii. Support in highlighting any risk and work towards mitigating the same d. Support operations in managing crisis situations and bringing them to Business-As-Usual (BAU) in the LOB iii. Implement the measures to mitigate any future reoccurrence of the same issues and ensure traceability 3. Lead and drive focus on business transformation and digitization for the accounts within the LOB a. Develop and review transformation roadmap for the various accounts in the LOB i. Support team in proactive identification and prioritization of the transformation initiatives as per the overall account strategy b. Lead the deployment of value-add initiatives such as Digital Kiosks, Automation, Analytics Corner etc. with the operations team i. Review and develop the plan for the initiatives and track the progress against the plan iii. Support the team around road blocks and drive the initiatives to the closure 4. Team Management b. Talent Management iii. Manage team attrition iv. Drive diversity in leadership positions c. Performance Management i. Lead and drive engagement initiatives for the team Senior Procurement Delivery Leader Shift: 5:00 PM onwards About the Role We are looking for an experienced Senior Manager - Procurement Delivery to lead procurement operations and drive delivery excellence for a global mining client. This role requires a strong leader with extensive experience in procurement operations, stakeholder management, team leadership, process transformation, and end-to-end Source-to-Pay (S2P) delivery. Key ResponsibilitiesProcurement Delivery & Operations * Lead end-to-end procurement operations and ensure achievement of contractual SLAs, KPIs, quality, compliance, and productivity targets. * Manage large-scale procurement programs and drive operational excellence across the engagement. * Ensure efficient execution of sourcing, purchasing, supplier management, and procurement governance activities. + Requisition Management + RFx Management + Strategic Sourcing + Supplier Onboarding + Purchase Order Management + Contract Management + Invoice Processing + Supplier Performance Management Client & Stakeholder Management * Act as the primary escalation point for client stakeholders. * Lead governance reviews, operational reviews, QBRs, and performance discussions. * Build strong relationships with client leadership and support business growth initiatives. Team Leadership * Lead and mentor a procurement operations team. * Preference for candidates currently managing a team size of approximately 40 FTEs or more . * Drive employee engagement, performance management, succession planning, and capability development. * Identify opportunities for procurement transformation, automation, process optimization, and cost savings. * Drive strategic initiatives that improve operational efficiency and value realization. * Partner with cross-functional teams to implement innovative solutions and best practices. * 2 years of experience in Procurement Operations, Supply Chain, Sourcing, or Procurement Outsourcing. * Strong experience managing delivery for large global clients. * Proven expertise in Delivery Management and Procurement Operations. * Experience supporting complex procurement environments with strong governance and stakeholder management. * End-to-end Procurement Operations * Strategic Sourcing * Supplier Management * Contract Management * Spend Management * Procurement Governance * Delivery Excellence * Client Management * Team Leadership * Process Transformation and Continuous Improvement Leadership Skills * Strong people management and team development capabilities. * Excellent communication and executive stakeholder management skills. * Strong analytical and problem-solving abilities. * Ability to manage multiple priorities in a fast-paced environment. The ideal candidate will be a seasoned procurement leader with strong delivery management experience, deep understanding of Source-to-Pay processes, proven people leadership capabilities, and the ability to drive operational excellence for a global mining client. Preference will be given to candidates currently managing sizable teams and leading large-scale procurement operations. Interested candidates are requested to share their updated profile highlighting their experience in Procurement Operations, Delivery Management, Team Leadership, and S2P processes. Work Location: Chennai, Tamil Nadu, India Availability: Full time

iv. Understand the SOW requirements and close any open loops iv. Track data to assess improvement and benefits to business d. Create Proofs of Concept and Case Studies to show case the business benefits to the internal and external stakeholders * Demonstrate strong hands-on experience across the entire S2P lifecycle, including: Desired Candidate ProfileExperience Preferred Qualifications * Graduate/Post-Graduate degree. * Professional certifications such as CIPS, CPSM, Lean Six Sigma, PMP, or MBA would be an advantage. Experience: >10 YEARS Key Skills: Procurement Salary: Not disclosed