Senior Developer

Job Title: Senior Developer Company: HCLTech Job Category: Salesforce Roles & Responsibilities: This role focuses on supporting stable Salesforce operations (incl. user mgmt.), handling incidents and service requests, and contributing to continuous improvements of Salesforce solutions in an international environment. Key Responsibilities ------------------------ * Support end\-to\-end business operations (L2/L3 support) for Salesforce CRM processes * Analyze and resolve incidents, service requests, and basic problems * Assist in monitoring integration with enterprise systems (e.g., SAP) * Ensure proper documentation of solutions, test cases, and configurations * Assist in testing activities (UAT, regression testing) * Collaborate with developers and senior administrators * Assist in integrations with external systems and APIs * Support Single Sign\-On (SSO) setup and troubleshooting * Work with Identity Providers (IdP) such as Azure AD / Okta * Monitor system performance and ensure data security compliance * Collaborate with IT and Security teams on access control and security policies \[admin.salesforce.com] * Work with and collaborate with integration of Email / Outlook Services ( Microsoft ) into Salesforce ( Einstein Activity Capture is a plus * Attention to detail and willingness to learn * Structured and reliable working style * Good communication skills * Customer\-oriented mindset * Ability to work in SLA\-driven environments * Security \& compliance awareness * Identity \& access management (SSO, IdP) * Integration knowledge * Interest in security, identity management, and system integration * Familiarity with integrations (REST APIs, middleware) Work Location: MH, India Availability: Full time

Skill Requirements ---------------------- * 1-2 years of experience as a Salesforce Administrator or in a similar role * Basic knowledge of Salesforce Sales Cloud and/or Service Cloud * Experience with Salesforce configuration (declarative tools) * Basic understanding of integration concepts (APIs, data flows) * Exposure to ERP integration (e.g., SAP) is a plus * Salesforce Administrator certification (ADM 201\) is desirable * Understanding of authentication mechanisms (SSO, OAuth, SAML) * Experience with Identity Providers (IdP) (e.g., Azure AD, Okta) * Basic network knowledge (DNS, HTTP, APIs) * Awareness of IT security concepts (access control, MFA, encryption) Must Have Skill ------------------- Other Requirements ---------------------- Tools \& Systems Experience Key Skills: Salesforce, Salesforce CRM, Salesforce Administration Salary: Not disclosed