Senior Analyst (French Language Expert)

NielsenIQ 

Company Description

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. Building the bigger picture means making sure we connect every single dot. Our Operations teams make sure we’re at the forefront of every innovation that makes that possible. Clients around the world rely on NielsenIQ’ s data and insights to innovate and grow.

- Understand various TDO processes and execute those processes timely with accuracy.

Verify and update all records and fields maintained in the DB per the frequency outlined in the

applicable Service Level document by using web research (open internet) and/or telephone

research.

- Maintain the accuracy of the Trade Channel DB of store and account records and facts, including hierarchy information, store/business characteristics, store status and geocoding for all covered trade channels and retailers through different sub processes and quality checks.

- Use NIQ client Input (Retail Sync) files as a source to Create/verify/update the Locations DB.

- Process electronic store lists and/or Paper store lists to update the Locations DB as store lists are received (specific timing varies based on magnitude of list).

- Updating Locations DB through research using the following sources such as trade journals, industry web sites, and information gathered from NIQ on-sites, NIQ client inquires and other identified sources.

- Identify & perform process improvement and database source rationalization in order to meet or exceed current productivity SLAs

Perform overflow data inquiry research.
• Good command of English and French (written and verbal)
• Excellent communication with voice and accent to interact with Canada Locations & within team
• Expert in MS-Office especially in MS Excel, MS Word, MS PowerPoint
• Excellent probing Skills to extract the right data in first attempt in least time from the Canada Locations
• High level of analytical thinking and decision-making skills in multiple conflicting references
• Text filter-based research skills, comparing, cross referencing etc. to get accurate results
• Excellent comprehension skills to determine the Location characteristics from News Articles
• Understanding of the North American retail landscape (preferred)
• Bachelor’s degree (preferably ) in statistical, mathematical, economics, or technical field)
• Team player with collaborative disposition, flexible and active

Ability to work India night hours (Canada business hours)

Shift: Willing to work in 6PM - 3 AM IST

Work Location: Porur, Chennai

Mode of operation: Work from Office