Actively Hiring
IN
SAP SD Consultant
Innoval Digital Solutions Private Limited
Patna*
Skills:
SAP SD
S4HANA
Consultant
Service Request
Backlog Management
Job Description
innoval digital solutions private limited Patna, Bihar
Requirements
• Review and manage service request backlog as needed to ensure all requests are correctly prioritized, scheduled and resolved efficiently. • Engage on any critical customer escalations and ensure customer resolution as well as post mortem analysis to avoid future breakdowns • Host regular reviews with business personnel on status and performance and incorporate their feedback into service delivery • Work with enterprise support groups and cross functional teams to resolve problems or issues