SAP S4 HANA CS-SD Lead

Job Title: SAP S4 HANA CS-SD Lead Company: NTT DATA North America Job Category: SAP SD Roles & Responsibilities: We are currently seeking a SAP S4 HANA CS\-SD Lead to join our team in Bangalore, Karnātaka (IN\-KA), India (IN). Job Title SAP S/4HANA Transformation – CS / SD Lead Job Summary We are seeking an experienced SAP S/4HANA CS / SD Lead to lead Customer Service (CS) and Sales \& Distribution (SD) workstreams in large\-scale SAP S/4HANA transformation projects . The role is responsible for end\-to\-end ownership of service\-to\-cash and order\-to\-cash processes, ensuring alignment with SAP S/4HANA best practices and business service strategies. Key Responsibilities S/4HANA CS / SD Workstream Leadership * Lead CS and SD workstreams in SAP S/4HANA transformation programs (Greenfield, Brownfield, or Selective Data Transition). * Own end\-to\-end Order\-to\-Cash (O2C) and Service\-to\-Cash processes. * Act as the primary escalation point for CS / SD\-related topics. Solution Design \& Delivery * Drive solution design and hands\-on configuration for: + SAP SD: Sales Orders, Pricing, Delivery, Billing, Credit Management + SAP CS: Service Orders, Notifications, Contracts, Warranties * Ensure adoption of S/4HANA SD and CS simplifications, Fiori apps, and embedded analytics. * Guide CS transition strategies (Classic CS vs S/4HANA Service Management where applicable). S/4HANA Transformation Activities * Lead Fit\-to\-Standard (F2S) workshops and process harmonization. * Assess and manage custom code (RICEFW) impacts for CS and SD in S/4HANA. * Guide Business Partner (BP) and customer master data conversion. Integration \& Cross\-Module Coordination * Coordinate closely with MM, WM/EWM, TM, PM, FI/CO, and GTS teams. * Ensure seamless integration across Sales, Service, Logistics, and Finance. * Collaborate with technical teams (ABAP, CPI, middleware) for interfaces and enhancements. Testing, Cutover \& Go\-Live * Lead unit testing, SIT, UAT, and defect management for CS / SD. * Own cutover planning for open sales orders, service orders, contracts, and billing. * Provide go\-live and hypercare support, ensuring business continuity. Governance \& Team Leadership * Ensure adherence to SAP Activate methodology, project standards, and documentation. * Review and approve functional designs, configurations, and test artifacts. * Mentor CS and SD consultants and support knowledge transfer. * At least 2–3 full\-cycle SAP S/4HANA transformation projects in a Lead role. * Strong understanding of service management and sales processes. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100\. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise\-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start\-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R\&D. Work Location: Bangalore Urban, Karnataka, India Availability: Full time

Preferred Qualifications * SAP S/4HANA certification in SD and/or CS * Experience with SAP Activate methodology * Industry experience in Manufacturing, Utilities, Automotive, or Industrial Equipment * Exposure to PM, EWM, or GTS is an advantage Soft Skills * Strong analytical and problem\-solving capabilities * Ability to translate complex service requirements into SAP solutions * Mentoring and coaching mindset * Excellent documentation and presentation skills Location \& Work Model * Location: As per project requirements * Work Model: Hybrid / Onsite / Offshore (project dependent) Key Skills: SAP SD, Pricing, Sales Orders, Billing, Configuration, UAT Salary: $30