Actively Hiring
VS
SAP PROJECT MANAGEMENT Consultant
VSD Technologies Pvt. Ltd.
Goa
Skills:
SAP Project Management
IT
Access
Service Request
Customer Escalation
Job Description
VSD Technologies Pvt. Ltd. Goa
Requirements
• Manage IT/ access requirements to meet specific needs • Review and manage service request backlog as needed to ensure all requests are correctly prioritized, scheduled and resolved efficiently. • Engage on any critical customer escalations and ensure customer resolution as well as post mortem analysis to avoid future breakdowns • Host regular reviews with business personnel on status and performance and incorporate their feedback into service delivery • Work with enterprise support groups and cross functional teams to resolve problems or issues • Coordinates through and complies with the change management process whenever required.
