SAP Key User/Superuser

Job Title: SAP Key User/Superuser Company: Cicor Group SAP Module: SAP BASIS Roles & Responsibilities: The SAP Key User acts as the primary interface between business users and the central SAP/IT organization. The role supports reliable and efficient SAP-enabled business processes, provides user support, drives continuous improvement, and represents business requirements in SAP-related initiatives and projects. Supports Region: Asia Key Responsibilities SAP Business Support & Process Ownership * Serve as the regional SAP Key User/SME for functional areas (Manufacturing, Supply Chain, Operations and Finance). * Support daily SAP operations, resolve user issues, and coordinate solutions with SAP/IT teams and external consultants. * Promote SAP best practices, standardized processes, and efficient transaction processing. * Monitor and follow up on SAP support tickets through closure. SAP Projects, Testing & Change Management * Represent business users and their requirements in SAP-related projects, upgrades, and improvement initiatives. * Prepare, execute, and coordinate functional, integration, regression, and user acceptance testing (UAT). * Validate that system changes meet business requirements and support go-live and stabilization activities. * Provide business feedback and recommendations during project and change-management activities. * Train end users on SAP processes, transactions, and best practices. * Develop and maintain work instructions, user guides, training materials, and process documentation. * Support knowledge transfer and continuous improvement of SAP user competency. * Support SAP access reviews, user authorization controls, and segregation-of-duties requirements in cooperation with Finance and IT. * Promote data accuracy, process compliance, and adherence to company policies and internal controls. * Support internal and external audits related to SAP processes, access, and controls. * SAP FI/CO (Finance & Controlling) * SAP MM (Materials Management) * SAP SD (Sales & Distribution) * SAP PP (Production Planning) * SAP QM (Quality Management) * SAP WM/EWM (Warehouse Management) * SAP HR/HCM (Human Resources) Work Location: Singapore Availability: Full time

Qualifications * Diploma or Bachelor's Degree in Business, Finance, Supply Chain, Manufacturing, Engineering, Information Technology, or related discipline. * Minimum 3 years of SAP experience in a business environment. * Experience as an SAP Key User, Super User, SME, Process Owner, or equivalent role. * Experience in SAP support, UAT, process improvement, documentation, or SAP projects. * Manufacturing industry experience preferred. Preferred SAP Module Experience Experience in one or more of the following: * 3-5years in SAP Super user exposure/capacity. * Diploma to Bachelor’s Degree in IT, Business Supply Chain, Finance * Strong business process knowledge and operational understanding. * Good hands-on SAP knowledge and transaction experience. * Strong analytical and problem-solving skills. * Ability to translate business requirements into practical SAP solutions. * Experience with testing, UAT, and change management. * Strong communication, stakeholder management, and training skills. * Ability to work independently, take ownership, and drive continuous improvement initiatives. Experience Required: mid-senior level Key Skills: SAP S/4HANA, SAP WM, SAP FI, SAP MM, SAP SD, SAP PP, Warehouse Management, UAT, Functional Specifications Salary: Not disclosed