SAP KEY USER/SUPERUSER

Job Title: SAP KEY USER/SUPERUSER Company: CICOR ASIA PTE. LTD. SAP Module: SAP BASIS Roles & Responsibilities: The SAP Key User acts as the primary interface between business users and the central SAP/IT organization. The role supports reliable and efficient SAP-enabled business processes, provides user support, drives continuous improvement, and represents business requirements in SAP-related initiatives and projects. Supports Region: Asia Key Responsibilities SAP Business Support & Process Ownership · Support daily SAP operations, resolve user issues, and coordinate solutions with SAP/IT teams and external consultants. · Monitor and follow up on SAP support tickets through closure. · Work closely with business process owners, IT, and key stakeholders to assess and implement improvements. SAP Projects, Testing & Change Management · Prepare, execute, and coordinate functional, integration, regression, and user acceptance testing (UAT). · Provide business feedback and recommendations during project and change-management activities. · Develop and maintain work instructions, user guides, training materials, and process documentation. · Support knowledge transfer and continuous improvement of SAP user competency. · Support SAP access reviews, user authorization controls, and segregation-of-duties requirements in cooperation with Finance and IT. · Support internal and external audits related to SAP processes, access, and controls. · SAP MM (Materials Management) · SAP QM (Quality Management) · SAP WM/EWM (Warehouse Management) · Strong communication, stakeholder management, and training skills. Work Location: Singapore, Singapore Availability: Full time

· Translate business requirements into clear functional specifications for SAP enhancements and system changes. · Represent business users and their requirements in SAP-related projects, upgrades, and improvement initiatives. Qualifications · Diploma or Bachelor's Degree in Business, Finance, Supply Chain, Manufacturing, Engineering, Information Technology, or related discipline. · Minimum 3 years of SAP experience in a business environment. · Manufacturing industry experience preferred. Preferred SAP Module Experience Experience in one or more of the following: · Diploma to Bachelor’s Degree in IT, Business Supply Chain, Finance · Good hands-on SAP knowledge and transaction experience. · Ability to translate business requirements into practical SAP solutions. Experience Required: mid-senior level Key Skills: SAP S/4HANA, SAP WM, SAP FI, SAP MM, SAP SD, SAP PP, Warehouse Management, UAT, Functional Specifications Salary: Not disclosed