SAP BASIS Technical Services Manager (TSM)

Job Title: SAP BASIS Technical Services Manager (TSM) Company: Hucon Solutions Job Category: SAP BASIS Roles & Responsibilities: Job Description for Technical Services Manager (TSM) role This role requires strong expertise in SAP Basis, SAP HANA, SAP S/4HANA, cloud technologies, upgrades, migrations, and ECS operations. The ideal candidate will collaborate with customers, SAP engineering teams, cloud providers, and internal stakeholders to ensure successful project execution while maximizing business value and customer satisfaction. Key Responsibilities Technical Service Management Deliver proactive technical service management to improve customer outcomes and satisfaction. Manage day-to-day SAP ECS service delivery and operational governance. Lead service review meetings and continuous improvement initiatives. Provide executive-level reporting, stakeholder management, and technical governance. Lead end-to-end SAP upgrade projects across SAP ECS customer landscapes. Manage SAP S/4HANA, SAP HANA, SAP NetWeaver, Kernel, and Operating System upgrade activities. Coordinate testing, cutover planning, go-live support, and post-upgrade stabilization. Lead cloud transformation and migration projects into SAP ECS and RISE with SAP environments. Manage migration initiatives from on-premise landscapes to hyperscaler platforms including: Support SAP S/4HANA transformations and SAP HANA migrations. Operations & Incident Management Monitor system health, availability, performance, and capacity management. Manage critical incidents, major escalations, and root cause analysis activities. Coordinate change management, release management, and maintenance planning. Excellent communication and stakeholder management capabilities. Role Type Technical Services Manager (TSM) SAP Basis | SAP S/4HANA | SAP HANA | Cloud Migrations | SAP ECS | RISE with SAP | Technical Service Management | Upgrades & Transformations | Azure | AWS | GCP | HA/DR | Operations & Governanc Work Location: Noida, Hyderabad, Bengaluru, India Availability: Full time

Conduct landscape assessments and recommend cloud transformation strategies. Required Qualifications Strong experience in: Professional Experience Proven experience managing SAP upgrade, migration, and cloud transformation projects. Strong customer-facing consulting experience with a focus on customer success and satisfaction. Experience with RISE with SAP engagements. Key Skills: SAP Basis, SAP HANA, Configuration Salary: Not disclosed