Actively Hiring
TE
SAP BASIS S4 HANA Consultant
Techgig
Delhi
Skills:
SAP BASIS
S4 HANA
Service Management
Stakeholder Management
SLA Achievement
Job Description
Techgig Delhi
Requirements
• Drive Major incidents independently along with managing the stakeholders and Partners • Drive Service Management leading to SLA achievement and high level of customer satisfaction • Focus and drive service SLAs that is not meeting expectations working collaboratively with stakeholders • Owns regular service performance (platforms and suppliers) reviews, dashboard reporting on KPIs and SLAs/OLAs • Able to guide partners in maintaining infrastructure in Public Cloud and basis services