Actively Hiring
KY
SAP Basis Administrator - RISE with SAP (MSM)
Kyndryl
Chennai
Skills:
SAP Basis
S/4HANA
ECC
NetWeaver
Linux
Windows
SAP HANA
FRUN
Solution Manager
AWS
Azure
GCP
Incident Management
Ticketing
ITIL
Monitoring
Alert Handling
Job Monitoring
Backup
Restore
Disaster Recovery
Transport Management
User Administration
Automation
Scripting
Runbook
Security
Compliance
Customer Focus
Growth Mindset
Collaboration
Job Description
This SAP Basis Administrator role at Kyndryl involves providing Level 1 (L1) support within the EIP delivery model for the RISE with SAP (MSM) environment. You will focus on 24x7 operations support, including monitoring SAP landscapes, handling alerts and incidents, ensuring system availability, and performing basic troubleshooting. Daily responsibilities include monitoring SAP systems using tools (e.g., FRUN, Solution Manager, monitoring dashboards), performing alert validation, initial analysis, and categorization, acknowledging and acting on alerts within defined SLAs, and escalating critical alerts to L2/L3 teams as per SAP RISE process. The role requires basic knowledge of SAP Basis administration and strong eagerness to learn.
Requirements
The ideal candidate must have basic knowledge of SAP Basis administration (S/4HANA, ECC, NetWeaver) with understanding of SAP system architecture. Exposure to SAP RISE with SAP (MSM) delivery model is required. Any graduate or postgraduate degree is acceptable. Candidates should demonstrate strong analytical thinking, attention to detail, and the ability to manage multiple priorities in a fast-paced, deadline-driven environment. A collaborative mindset, willingness to mentor junior team members, and adaptability to changing business needs are highly valued for this role.
