Salesforce Technical Lead - South Bank, QLD

Job Title: Salesforce Technical Lead - South Bank, QLD Company: Product and Technology Job Category: Salesforce Roles & Responsibilities: Be the Technical Leader of our Global Salesforce team, setting the direction for how we design, build, release and support Salesforce across Sales Cloud, Service Cloud and Experience Cloud. Own the technical standards, the architecture and the delivery quality of a global team of developers and admins across global time zones, raising their capability through coaching, code review and clear decision\-making. Stay hands\-on where it matters most. You'll report to the Global Technical Product Manager \& Platform Owner and work closely with product, engineering, UX and business teams. You'll bring a keen eye for detail, a practical, hands\-on approach to AI\-assisted development, and the appetite to introduce it to a team that is just starting out, with security and quality first. If you want to shape platform strategy, build a high\-performing technical team and deliver work with real business impact, we'd like to hear from you! What you'll lead Team and technical leadership * Lead, mentor and develop the Global Salesforce technical team, with clear expectations, regular coaching and growth paths * Set and enforce technical standards, coding conventions and definition\-of\-done across the team * Run code reviews, pair programming and architecture reviews to build capability and keep quality high * Make and own the technical decisions on complex or contested problems, and explain the trade\-offs to technical and non\-technical stakeholders * Contribute to the Salesforce technical roadmap and advise product on feasibility, sequencing and risk Architecture and delivery * Lead solution design for Sales, Service and Experience Cloud, covering scalable, secure solutions that integrate with enterprise systems * Oversee data integration and migration, ensuring security compliance and data integrity * Lead testing strategy and automated testing, and own release readiness and post\-deployment activities * Lead smooth handovers into support and provide technical leadership on post\-deployment issues Release governance and platform health * Own release management: deployment schedule, environments, version control and release governance, with the team executing day to day * Drive adoption of CI/CD, branching strategies and better tooling and methods * Identify and resolve inefficiencies, reduce technical debt and protect long\-term platform sustainability You'll be a great fit if you have Leadership (essential) * 6\+ years of hands\-on Salesforce development, including at least 2 years leading a team of developers or technical delivery * A track record of growing other engineers, with examples of people you've coached, standards you've introduced and conflicts you've resolved * Experience making and defending architecture decisions with senior stakeholders * Excellent communication with technical and non\-technical audiences * Strong judgement in a fast\-paced, global environment with competing priorities, and the initiative to drive progress Technical (essential) * Strong Apex, Lightning Web Components, SOQL and Flow, with strong Apex debugging skills * Deep expertise in at least two of Sales Cloud, Service Cloud and Experience Cloud, and working knowledge of the third * Experience designing and implementing Salesforce integrations * A strong understanding of Salesforce data architecture, security model, permissions and governance * Experience with CI/CD, environment branching strategies and tools such as Copado, GitHub and Salesforce testing and deployment tooling * A strong understanding of Agile methodologies * A commitment to secure coding practices and staying current on security best practice * Hands\-on experience using AI coding tools in Salesforce development, with a clear view of the risks (data exposure, insecure generated code) and how to manage them * Platform Developer II certification Nice to have * Experience introducing a new tool or practice to a team and driving adoption * Any of: Application Architect, Integration Architect, Sharing and Visibility Architect, Development Lifecycle and Deployment Architect, Experience Cloud Consultant, JavaScript Developer I * Experience building custom reports and data visualisations * Lightning Web Components experience for maintaining legacy components Development: Individualised, ongoing Learning \& Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others. Access to ' Learning' for ongoing skills development: over 24,500 courses in over 20 languages * ️Women in PM\&E group \- this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events. Exclusive Staff Discounts: Accessible via our employee\-only portal with 350\+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more Mental Health: Support and Employee Assistance Program for staff and family Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment Be part of a workplace committed to reconciliation through our Reconciliation Action Plan \- we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave Work Location: Australia Availability: Full time

At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel! Key Skills: Salesforce, Apex, Lightning Web Components, SOQL Salary: Not disclosed