Actively Hiring
AL
Salesforce Services Technical Analyst
Alstom
Bengaluru
Skills:
Salesforce
Lightning
Service Cloud
Experience Cloud
Apex
Test Classes
Triggers
Visualforce
JavaScript
SOQL
SOSL
Release Migration Tool
Platform Events
Connected Apps
Mobile SDK
SSO
OAuth
SOAP
REST
SOA
ETL
Data Management
SQL
Relational Databases
App Builder
Service Cloud Consultant
Job Description
This Salesforce Services Technical Analyst role at Alstom involves managing and implementing the technical design of Salesforce Service solutions in alignment with business strategies. You will ensure the Salesforce Services Solutions Technical Core Model is well-documented and consistent, presenting analysis and detailed solution documentation to both technical and non-technical audiences. Daily responsibilities include leading development, packaging, and release management activities, supporting the rollout of Salesforce applications, and ensuring adherence to the Core Model. You will collaborate with internal and external IS/IT partners to deliver high-quality projects on time. The role requires strong expertise in Salesforce Lightning, Service Cloud, Experience Cloud, and developer tools, along with integration technologies. You will work with cutting-edge technologies in the rail industry.
Requirements
The ideal candidate must have an engineering degree (preferably in information technology) with 4+ years of Salesforce experience including Lightning, Service Cloud, and Experience Cloud. 2+ years of experience with Apex, Test classes, Triggers, Visualforce, JavaScript, SOQL/SOSL, and Release Migration Tool is required. Platform App Builder certification is mandatory. Knowledge of ETL, data management, and relational databases is preferred. Any graduate or postgraduate degree is acceptable.