Salesforce Senior Manager

Job Title: Salesforce Senior Manager Company: ABeam Consulting Malaysia Job Category: Salesforce Roles & Responsibilities: Responsibilities: * Take ownership of Salesforce business performance from both revenue and project delivery perspectives, including driving pipeline and sales opportunities, overseeing project execution, and ensuring successful delivery outcomes. * Design end\-to\-end solution architecture for Salesforce implementation projects. * Manage, govern and control projects with ITIL methodology * Main tasks will be related to business analysis and project management on an end\-to\-end basis in Salesforce implementation projects * Business requirements: gather, analyze, improve, prioritize to implement Salesforce Service cloud * Project management: plan, track, ensure key metrics are in line with project deadlines * Problem solving: identify, mitigate, resolve outstanding issues for smooth project delivery * Lead pre\-sales activities * Mentorship of Salesforce team members and provide guidance on best practices. Work Location: Petaling Jaya, Selangor, Malaysia Availability: Full time

Requirements: * Certification or relevant working experience in Sales and Service Cloud * Minimum 12 years project experience in Salesforce implementation and configuration * Excellent communication skills and able to work well in a team setting * Strong functional and technical understanding, experience in Apex and LWC (Lightning Web Components) required Key Skills: Salesforce, Apex, Lightning Web Components Salary: Not disclosed