Actively Hiring
PW
Salesforce Revenue Cloud- Sr. Associate
PwC Acceleration Center India
Bengaluru
Skills:
Salesforce
Salesforce Administration
Job Description
Job Title: Salesforce Revenue Cloud- Sr. Associate
Company: PwC Acceleration Center India
Job Category: Salesforce
Roles & Responsibilities:
As a Salesforce Revenue Cloud\- Sr. Associate you will support client service engagements focused on Salesforce Revenue Cloud within our Commercial \& Service Excellence practice, helping shape and deliver work that connects business needs with Salesforce solutions. As a Senior Associate you will analyze complex problems, manage assigned workstreams, develop deliverables, and guide junior team members while building client relationships and deepening your understanding of the business context. In this role at PwC, you will contribute to Service Technology \- Salesforce Service Cloud work, use Salesforce skills to support solution delivery, and help drive progress across revenue and service processes for client support activities.
Responsibilities
* Analyzing Salesforce Revenue Cloud business requirements and translating them into scalable solution designs
* Supporting client engagements by configuring Salesforce applications, workflows, and related platform features
* Gathering and documenting functional requirements, process flows, and user stories for implementation efforts
* Assisting with system integrations, data mapping, and release activities across Salesforce environments
* Troubleshooting application issues and evaluating root causes to support timely resolution
* Developing testing scenarios, validating system functionality, and tracking defects through completion
* Preparing training materials and delivering user support during deployment and adoption activities
* Monitoring workstream progress, communicating status updates, and escalating risks and dependencies as needed
* Guiding junior team members through task execution, review feedback, and technical problem solving
* Applying Salesforce administration knowledge and emerging technologies to improve process efficiency
Work Location: Bengaluru East, Karnataka, India
Availability: Full time
Requirements
What You Must Have
* At least a Bachelor's degree
* 2 years of experience
* Oral and written proficiency in English required
Key Skills: Salesforce, Salesforce Administration
Salary: Not disclosed