Salesforce Project Manager- Marketing Cloud

. Job Category. Customer Success. Job Details. About Salesforce. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword - it s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era You re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. ROLE OVERVIEW. As a Salesforce Project Manager (Individual contributor) , you will lead & own the end-to-end delivery of global, outcomes Salesforce implementations using Agile methodologies and modern, AI-enabled delivery practices. You will be accountable for delivery excellence, financial performance, governance, and stakeholder alignment, operating with a strong business-owner & customer first mindset. This role requires strategic thinking, executive presence, and hands-on delivery leadership to manage complex Salesforce programs, protect project margins, and scale delivery impact across the organisation. RESPONSIBILITIES. End-to-End Salesforce Delivery & Financial Ownership: Own the complete Salesforce delivery lifecycle, managing scope, timelines, risks, resourcing, and dependencies while ensuring high-quality outcomes and protecting Sold vs. Delivered margins. Agile Delivery Leadership: Lead Agile delivery using frameworks such as Scrum and SAFe, driving sprint execution, backlog prioritisation, delivery predictability, and high-performing cross-functional Salesforce teams. Program Planning & Roadmap Management: Develop and manage integrated project plans and delivery roadmaps, ensuring transparent progress reporting, risk visibility, and dependency management across the engagement lifecycle. Stakeholder & Executive Management: Drive stakeholder alignment through effective communication, executive reporting, governance forums, and proactive escalation management in complex, global environments. Quality Governance & Delivery Excellence: Establish and enforce delivery governance, standards, and best practices, ensuring compliance, quality benchmarks, and continuous improvement across projects. Resource & Budget Management: Plan and optimise project resourcing, manage budgets and forecasts, track financials, and mitigate delivery and financial risks throughout the engagement. AI-Driven Productivity Enhancement: Encourage the strategic adoption of authorised AI technologies to boost team efficiency and optimise overall project delivery cycles. Core Industry & Domain Specialization: Direct experience leading complex, end-to-end digital transformation programs across key global industries, including CPQ,Revenue Cloud,Marketing,Tableau,ITSM. Timezone flexibility : Timezone flexibility to ensure comprehensive support and alignment with global customer needs. SKILLS - MUST HAVE. 10+ years of total experience in the IT industry, with 5+ years delivering Salesforce projects. Proven experience managing Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud and/or Industry clouds. Experience managing Salesforce related migration projects where Salesforce platform/clouds are either the source or the target for migration. Strong understanding of the Salesforce delivery lifecycle, with the ability to collaborate effectively with Architects and Technical Leads (hands-on configuration is not required). Demonstrated ability to communicate clearly, confidently, and assertively with senior stakeholders and executives. Salesforce Certifications (any one):. Sales Cloud Consultant , Service Cloud Consultant, Experience Cloud Consultant. Project / Agile Management Certification (any one):. PMP, PMI-ACP, SAFe Agilist, PRINCE2, CSM, or PSM. Hands-on experience with project management and collaboration tools such as JIRA, Azure DevOps (ADO), MS Project, Smartsheets, Google Workspace. Awareness and practical exposure to AI-enabled delivery tools (e.g., Gemini, Notebook LM) and an Agentic Delivery mindset. Willingness to travel on a need basis. PREFERRED SKILLS - GOOD TO HAVE. Experience delivering Salesforce projects in CPQ domain (Salesforce CPQ, Revenue Cloud Advanced, Industry CPQ) or Life Sciences domain(s). Exposure to MuleSoft, Salesforce Data Cloud, or related integration and data platforms. Salesforce Agentforce Specialist or Legend certifications, with experience managing Agentforce-enabled projects. Unleash Your Potential. When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what s possible - for yourself, for AI, and the world. Accommodations. If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement. Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. This is a great opportunity to build a career in the Salesforce domain. Interested candidates looking to grow in Salesforce are encouraged to apply. This role offers hands-on exposure to real-world Salesforce projects.

You will be accountable for delivery excellence, financial performance, governance, and stakeholder alignment, operating with a strong business-owner & customer first mindset. Core Industry & Domain Specialization: Direct experience leading complex, end-to-end digital transformation programs across key global industries, including CPQ,Revenue Cloud,Marketing,Tableau,ITSM. SKILLS - MUST HAVE 10+ years of total experience in the IT industry, with 5+ years delivering Salesforce projects Proven experience managing Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud and/or Industry clouds Experience managing Salesforce related migration projects where Salesforce platform/clouds are either the source or the target for migration. Strong understanding of the Salesforce delivery lifecycle, with the ability to collaborate effectively with Architects and Technical Leads (hands-on configuration is not required) Demonstrated ability to communicate clearly, confidently, and assertively with senior stakeholders and executives Salesforce Certifications (any one): Sales Cloud Consultant , Service Cloud Consultant, Experience Cloud Consultant Project / Agile Management Certification (any one): Hands-on experience with project management and collaboration tools such as JIRA, Azure DevOps (ADO), MS Project, Smartsheets, Google Workspace Experience delivering Salesforce projects in CPQ domain (Salesforce CPQ, Revenue Cloud Advanced, Industry CPQ) or Life Sciences domain(s) Salesforce Agentforce Specialist or Legend certifications, with experience managing Agentforce-enabled projects Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. Education: Any Graduate, Any Postgraduate. Location: Bengaluru. Employment type: Full Time, Permanent. Candidates with strong communication skills and a willingness to learn are encouraged to apply. Freshers and experienced professionals meeting the above criteria are welcome to apply. Only candidates matching the required skill set and experience level will be considered.