Salesforce Nonprofit Cloud – Solution Architect

Role Overview. We are looking for an experienced Salesforce Nonprofit Solution Architect to support our growing portfolio of nonprofit clients. This role is responsible for owning end-to-end solution design, translating complex business needs into scalable Salesforce architectures, and providing technical leadership across delivery teams. As a trusted advisor, you will lead discovery sessions, define solution blueprints, guide development teams, and partner with stakeholders to ensure successful, value-driven implementations on the Salesforce platform.

Key Responsibilities. Lead solution architecture and design for Salesforce Nonprofit Cloud and related Salesforce platforms. Conduct discovery workshops to understand nonprofit client processes, challenges, and goals. Translate business requirements into technical solution designs, including:. o Data models. o System architecture. o Integration architecture. Recommend Salesforce best practices, balancing declarative vs. programmatic approaches. Define build tasks, effort estimates, and oversee execution, dashboards, and UAT. Provide hands-on support with Salesforce configuration, administration, and data migration when required. Guide teams on use of AppExchange solutions (e.g., Conga, DocuSign, Accounting tools, etc.). Act as a Solution SME, supporting presales activities, proposal scoping, and solution walkthroughs. Collaborate closely with Project Managers, Delivery Leads, and client stakeholders. Mentor and support team members in their technical and professional growth. Stay current with Salesforce releases and maintain relevant Salesforce certifications. Required Skills & Experience. Proven experience working with or for nonprofit organizations, either as a consultant or in-house. 6-10 years of experience on the Salesforce platform, including:. o Business analysis. o Solution design. o Project scoping. 2+ years in a senior consulting or solution architecture role. Strong hands-on expertise in Salesforce core platform. Working knowledge of Sales, Service, and Marketing Cloud concepts. Strong understanding of SDLC, Agile or Hybrid delivery methodologies. Ability to design entity relationship diagrams and object models. Experience being client-facing, managing multiple stakeholders. Excellent communication, documentation, and leadership skills. Ability to design practical, scalable solutions aligned with client goals. Certifications (Required / Preferred). Salesforce Administrator Required. Salesforce Sales Cloud Consultant Required. Salesforce Service Cloud Consultant Required. Minimum 34 Salesforce certifications preferred. Nonprofit Cloud / NPSP experience highly preferred. Additional cloud certifications are a plus. Locations : , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, (Hybrid / Remote based on project needs)