Salesforce Innovation Center Senior Analyst

Job Title: Salesforce Innovation Center Senior Analyst Company: Salesforce Job Category: Salesforce Roles & Responsibilities: Ready to level\-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. * Create and shape the customer experience by gaining an understanding of the customers' business objectives and AE goals for the SIC Engagement to deliver exceptional customer experiences * Partnering with Strategists on your team to ensure the success criteria of each customer engagement is met, with a series of planning calls, asynchronous collaboration, and individual preparation * Clearly articulate the above objectives in meetings, speaker invitations and stakeholder inquiries * Manage all meeting logistics \- including SIC experiences, room and speaker calendar scheduling, catering coordination, room readiness \- to deliver engagement execution excellence * Manage an ecosystem of on\-site logistics (such as office management, IT, porters, workplace services/real estate team, etc.) * Prepare, collect, and understand SIC Engagement surveys to gauge real\-time feedback and improve the program * Support and lead programs and projects across the SIC teams driving continual growth of the SIC program Leverage Salesforce tools and dashboards to capture, measure and share our key metrics and KPIs * Work Location: London, ENG, UK Availability: Full time

The Experience * Commitment to customer satisfaction and creation of seamless customer experiences * 3\+ years of functional experience in sales meetings or executive briefings * Ideal candidate has customer\-facing experience and/or event management experience * Flexibility and curiosity to adapt to changes driven by our customers' expectations * Diplomacy * Strong problem solving skills and the ability to assess when escalation is needed * Lateral thinker who is teamwork oriented and enjoys working with a high level of collaboration * Collaboration across a variety of vendors and support models * Ability to deliver on expectations with a high degree of autonomy and creativity * A keen eye for detail * Excellent written and verbal communication skills, with exceptional grammar, spelling, and punctuation skills * English fluent * Familiarity with the Salesforce application, dashboards and reporting skills is a key differentiator * Strong logistical skills and the ability to work with executive and sales management, and other Salesforce organizations and stakeholders to ensure the success of the SIC Engagement When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best* , and our AI agents accelerate your impact so you can do your best* . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Salesforce is an equal opportunity employer and maintains a policy of non\-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Key Skills: Salesforce Salary: Not disclosed