Salesforce Developer & Administrator, Amazon Business India

Job Title: Salesforce Developer & Administrator, Amazon Business India Company: Amazon Job Category: Salesforce Roles & Responsibilities: Description The Amazon Business India Salesforce Team is looking for a smart, motivated, and hands-on Salesforce Developer & Administrator to own and operate our shared production Salesforce instance supporting 500+ internal and external users. This is a hybrid role that combines technical Salesforce development (Apex, integrations, Lightning) with platform administration (configuration, user management, data quality). You will be responsible for day-to-day operations, new feature delivery, integrations with internal tools and AWS services, and ensuring a smooth experience for business teams across Sales, Operations, and Customer Advisory. Key job responsibilities * Manage configuration of Salesforce features including user management, security, custom objects, page layouts, validation rules, workflows, Flows, and Process Builders. * Own platform hygiene: environment refresh, notification announcements, AppExchange product management, and systems maintenance. * Manage Salesforce support requests and escalated administrative needs — provide prompt and complete resolution to technical challenges. * Collaborate with product owners and business stakeholders on major project roll-outs, including training and troubleshooting for end-users. * Monitor system health and proactively identify opportunities to leverage Salesforce in innovative ways to improve business processes and increase productivity. Development * Design and develop Apex classes, triggers, and batch jobs to support complex business logic. * Build and maintain Lightning Components and Visualforce pages for custom user interfaces. * Develop and manage integrations with internal tools and AWS services using REST/SOAP APIs. * Write and optimize SOQL/SOSL queries for reporting and data operations. * Implement JavaScript and Python scripts for automation and tooling. * Maintain version control (Git) and follow release management best practices. * Ensure compliance with security protocols including SAML 2.0, OAuth 2.0, and SSL. * Design and implement MCP (Model Context Protocol) integrations to connect Salesforce with AWS, Retail, and Ads platforms — enabling AI-powered workflows across multi-cloud ecosystems. * Build and manage Einstein AI Copilot (EAC) configurations, prompt templates, and agent actions to enhance user productivity within Salesforce. * Design, build, and maintain data models and data pipelines for Salesforce — including ETL/ELT processes, data lake integrations, and real-time sync with external systems. Work Location: Bengaluru, Karnataka, India Availability: Full time

You will use your business judgement and technical experience to design and build compelling solutions for hundreds of internal customers in a fast-paced, innovative environment. Basic Qualifications * Experience in a business-to-business (B2B) environment, high-tech products/services * Knowledge of and proficiency in the use of Python scripting language * Experience working with Git or an equivalent distributed version control system * Experience in AWS services * Bachelor's degree or above in Computer Science, Engineering, or related fields * Must have managed a Salesforce instance of 500+ users * Proficiency in JavaScript * Experience with MCP (Model Context Protocol) integrations or similar AI/LLM orchestration frameworks. * Familiarity with data modeling, ETL/ELT pipeline design, and data management within Salesforce ecosystems. Preferred Qualifications Key Skills: Salesforce, Apex, SOQL, SOSL, Visualforce Salary: $50