Actively Hiring
CO
Salesforce BA
Cognizant
Skills:
Salesforce
Job Description
Job Title: Salesforce BA
Company: Cognizant
Job Category: Salesforce
Roles & Responsibilities:
Work Location \- Bangalore
#### Key Responsibilities:
* Gather, analyze, and document business requirements and user stories.
* Work with stakeholders to define and prioritize business needs.
* Translate requirements into Salesforce functional specifications.
* Support Agile delivery, sprint planning, SIT/UAT, and defect management.
* Collaborate with Salesforce administrators, developers, and business teams.
* Analyze and improve banking processes including customer onboarding, lending, servicing, and CRM operations.
Work Location: Tamil Nadu, India
Availability: Full time
Requirements
Experience \- 6 \- 12 yrs
* 5\+ years of Business Analysis experience.
* 3\+ years of Salesforce (Sales Cloud/Service Cloud) experience.
* Strong expertise in requirement gathering, stakeholder management, and process mapping.
* Experience with Agile/Scrum methodologies and UAT.
* Excellent communication and analytical skills.
* Banking/Financial Services domain experience is mandatory.
Key Skills: Salesforce
Salary: Not disclosed
