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Salesforce Analyst @ Kolkata

Kolkata
LocationKolkata
Job Description
Ideal Placement and Consultants (P) Ltd.
Kolkata, West Bengal
Requirements
• Proactively monitor system operations, recommend improvements, and manage user acceptance test planning for execution of critical CRM projects
• Make recommendations on improvements to the user experience and increase system adoption
• Review the content of each new release and its impact on business processes and report back weekly on with status updates to the Executive team
• Partner with functional experts from across the business to build requirements / user stories
• Clearly communicate release and functionality status, issues, risks, plans.
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