Salesforce Administrator

This Salesforce Administrator role at Scale Computing involves managing incoming ticket requests from global internal users, providing real-time support for Salesforce and other integrated systems, and assisting with break/fix requests. You will assist in system testing to ensure enhancements work properly, handle ad hoc report and dashboard requests, and contribute to adoption by improving user experience through standardization, documentation, training, and ongoing usability improvement initiatives. Daily responsibilities include collaborating with internal teams to understand their needs, using DataLoader, Workbench, and Excel for data manipulation, and maintaining and customizing objects, flows, approval processes, profiles, and security settings. You will leverage declarative tools to enhance system configurations.

The ideal candidate must have 2+ years of Salesforce experience with Salesforce Certified Platform Administrator certification. Strong understanding of Salesforce database structure and best practices is required. Excellent communication skills and business acumen are essential. Experience with CPQ, Lightning, Service Cloud, Experience Cloud, Pardot, and DealHub is preferred. Any graduate degree is acceptable.