Sales Support & Administration Coordinator

Job Title: Sales Support & Administration Coordinator Company: LexisNexis Risk Solutions Job Category: Salesforce Roles & Responsibilities: Are you an organised administrator who enjoys supporting sales teams, managing processes and solving problems behind the scenes? We're looking for a Sales Support \& Administration Coordinator to support our Account Management team, ensuring customers receive a seamless experience from order processing through to onboarding and implementation. This is a hands\-on role focused on a dministration, process execution and stakeholder coordination. * Provide exceptional customer service by responding to customer inquiries, providing product information, and resolving issues. * Support the sales team with onboarding, order processing and contract implementation * Assist the sales team to improve customer satisfaction, this will include issue resolution, billing, invoicing, order processing, legal coordination and contract implementation. * Coordinate with other departments such as Legal, Finance and Fulfilment teams to resolve issues * Maintain accurate records and workflows in Salesforce and internal systems * Help remove roadblocks and ensure a smooth customer experience * Identify opportunities to improve processes and drive efficiencies across the direct client portfolio, as required. * Supportive team with full training provided * Hybrid working model * Varied role with exposure to sales, legal, finance and customer operations * Opportunity to build valuable commercial and stakeholder management skills. * Be part of a high\-performance sales team in a business enjoying significant growth, a Global FTSE 100 business Our solutions span fraud and identity management, financial crime compliance, and payments, helping organisations navigate risk with confidence in an increasingly complex world. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1\-855\-833\-5120\. Work Location: Sydney, Australia Availability: Full time

LexisNexis Risk Solutions is the essential partner in the assessment of risk. We provide customers with insights and technologies that drive growth, improve operational efficiencies, and enhance customer experiences. We know your well\-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. Key Skills: Salesforce Salary: AUD 61000 - 80000 per yearly