Sales Order Management Manager - SG

Job Title: Sales Order Management Manager - SG Company: ADVANCE.AI Job Category: SAP SD Roles & Responsibilities: ADVANCE.AI is a leading AI company that provides digital transformation, fraud prevention, and process automation solutions for enterprise clients. A leader in Artificial Intelligence, risk management and digital lending solutions, it currently partners over 500 enterprise clients across banking, financial services, fintech, payment, retail and e\-commerce sectors. ADVANCE.AI has a global footprint across 11 markets in 3 continents. About the role: As a member of Commercial Operations team, Sales Order Management Manager will support the Sales organisation by fulfilling business requests and/or account orders. This role will ensure compliance to all company and business policies while administering all account openings and modifications. We are looking for a candidate who is independent, highly dynamic, meticulous, fast learner, good communication skills and able to work in a fast paced environment. Key Responsibilities: * Ensure compliance to all company and business policies and administer all open client account orders and ensure appropriate order flow * Perform troubleshoot on client account configuration and assist in identifying and recommending various enhancements to our operating system and/or process * Manage all communication with the commercial department on all the updated processes for all customer orders and ensure optimal practices for all processes * Support and resolve discrepancies in billing or production transactions and ensure accurate system billing of all accounts * Responsible for monitoring, analysing customer data, making effective recommendations for customer data changes and following up on implementation * Manage and support various enhancement projects with cross\-functional team Work Location: Singapore, Singapore Availability: Full time

Skills \& Experience: * Minimum 3\-5 years' experience in high performance sales organisation in sales support, sales operations, client operations or operations expertise * Preferred to have work in credit bureau organisation * Strong logic and innovative ability to make full use of various resources to achieve the overall goal * Target orientated and high ability to perform in a fast paced environment * High levels of self\-motivation and teamwork spirit * Strong organizational and communication skills * Fluency in English for written and verbal communication, * Proficiency in CRM tools such as Salesforce, Zoho CRM or Hubspot Key Skills: Order Management, Billing, Configuration Salary: S$2