Sales Coordinator

Job Title: Sales Coordinator Company: Vilas Transcore Limited Job Category: SAP SD Roles & Responsibilities: Job Description – Sales Coordinator Department: Sales & Marketing Job Purpose To provide effective coordination between the Sales, Production, Dispatch, Accounts, Purchase and Customers to ensure timely processing and execution of customer orders. The Sales Coordinator will maintain sales documentation, track orders, coordinate deliveries, follow up on payments and provide regular sales reports to management. Key Responsibilities * Sales Order Management + Receive and process customer purchase orders and sales orders. + Verify product specifications, quantities, prices, delivery schedules and commercial terms. + Enter and maintain sales orders in ERP/SAP and ensure accuracy of data. + Track order status from order confirmation to final dispatch. + Coordinate with customers regarding order status, delivery schedules, specifications and documentation. + Respond to customer enquiries and provide timely information. + Maintain regular communication with customers regarding pending orders and deliveries. + Handle customer complaints and coordinate with concerned departments for resolution. + Coordinate with the Production/PPC team for manufacturing schedules against customer orders. + Follow up on production progress and communicate expected completion dates to customers. + Highlight delays, shortages or changes in customer requirements to the Sales Manager. + Coordinate with the Dispatch/Logistics team for timely delivery of transformer components. + Prepare and verify dispatch-related documents such as invoices, packing lists, e-way bills, delivery challans and transport documents. + Track dispatched material and update customers regarding delivery status. + Coordinate with transporters for vehicle placement and delivery. * Quotation & Sales Support + Prepare quotations, proforma invoices and other commercial documents as required. + Coordinate with the Sales Manager for pricing, discounts and special customer requirements. + Maintain records of quotations and follow up on submitted quotations. + Prepare sales-related presentations, MIS and reports. + Coordinate with the Accounts team regarding outstanding payments. + Follow up with customers for overdue payments as instructed by the Sales Manager. + Maintain customer outstanding and payment follow-up records. + Coordinate regarding invoices, credit notes, debit notes and other commercial issues. + Maintain accurate customer, order and sales records in ERP/SAP. + Generate sales reports, order pending reports, dispatch reports and customer-wise sales data. + Ensure proper filing and maintenance of sales documents. + Prepare daily/weekly/monthly sales MIS for management. + Coordinate with stores and production regarding material availability. + Inform the sales team about material shortages or production constraints. + Ensure customer requirements are communicated accurately to the relevant departments. + Provide regular updates to the Sales Manager/Management. + Act as a communication link between Sales, Production, PPC, Quality, Stores, Dispatch, Accounts and Management. Work Location: Vadodara, Gujarat, India Availability: Full time

Experience: 2-3 years Qualification: Graduate in any discipline; B.Com/BBA preferred Key Skills: Order Management, Pricing, Sales Orders Salary: INR 15000 - 25000 per monthly