Revenue Ops Systems Analyst

Job Title: Revenue Ops Systems Analyst Company: AppDirect Job Category: Salesforce Roles & Responsibilities: PartnerStack is the leading partner ecosystem platform for B2B SaaS — purpose\-built to help software companies find, activate, and scale partnerships as a primary growth channel. Through a two\-sided marketplace, PartnerStack connects vendors with high\-quality affiliate, referral, and reseller partners, while giving partners a single destination to discover and grow inside the programs worth their time. As part of the AppDirect family, PartnerStack sits at the center of how modern B2B companies go to market through partners — complementing AppDirect's subscription commerce infrastructure and Tackle's cloud marketplace capabilities to give customers a complete partner\-led growth platform. * Own the GTM technology stack, ensuring Salesforce and adjacent systems (Planhat, Zendesk, Gong, Hubspot) operate as one connected system, data flows cleanly, integrations stay healthy, and the tech stack scales with the business. * Proactively identify \& resolve gaps by leveraging internal data to perform detailed investigations to reveal insights into root causes, areas of most impact, priorities of focus, and recommend paths forward to optimize all GTM processes. Do not wait for GTM teams to flag a problem. * Build and manage automation workflows that reduce manual work and improve team efficiencies. * Design and ship AI\-powered workflows that go beyond simple triggers — multi\-step agents, structured data extraction, and automations that make judgment calls, not just move data from A to B. * Partner with Marketing, Sales, Customer Success, and Finance to identify and translate business needs into scalable \& intuitive processes. * Evaluate, pilot, and implement AI tools (ex. Claude, Devs.ai, Clay, Workato) that improve GTM efficiency and rep productivity, with a clear eye toward ROI and adoption. * Drive data integrity across systems, workflows, and reporting (deduplication, standardization, and enforcement of data entry standards) * Support and automate processes for commissions, territory management and data enrichment. * Manage incident response with change management, monitoring/alerting automation, and documented processes so information is not siloed. * Lead cross\-functional GTM systems projects end to end — scope the problem, decide the technical approach, get buy\-in from Sales/CS/Marketing/Finance leads, and drive implementation to a shipped outcome, not just a recommendation. * 3\+  years of business experience, with deep experience working in an operations role within go\-to\-market (Sales, Customer Success, Marketing, Revenue, etc) or forward deployment role with experience setting up operational flows for go\-to\-market clients. * Enjoy digging into quantitative and qualitative data to spot process gaps, generate solutions, and back decisions with evidence rather than intuition. * Deep Salesforce administration experience \- configuration, workflow/flow building, data modeling, and reporting at minimum; formal admin certification a plus. * Experience building and managing modern GTM systems and integrations \- such as Zendesk, Hubspot, Default, Planhat, Seamless, Gong, Sale Nav, etc. * Hands\-on experience building with LLMs directly — prompt design, tool/function calling, context and memory design, output evaluation — beyond configuring no\-code automation tools like Workato or Zapier. Comfort with basic scripting (TypeScript/JavaScript and Python) to connect systems. * Strong project management skills and an ability to support key priorities from ideation through to execution. * Experience identifying problems, providing creative solutions, and ruthlessly prioritizing projects based on business impact, rather than working purely off inbound requests * Strong SQL or data analysis skills sufficient to investigate data quality issues and build reporting independently. Experience with BI/reporting tools (Looker, Snowflake, Tableau, or similar) beyond native CRM reporting. * Self\-motivated, action\-oriented and able to adapt to a fast paced environment while working independently * Excellent written and verbal communication skills, since documentation and cross\-functional alignment are core to the job. * Able to challenge other’s opinions, assumptions, and actions, but also willing to support ultimate decisions that may go in a different direction. Work Location: Toronto, Ontario, Canada Availability: Full time

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Key Skills: Salesforce, Salesforce Administration Salary: Not disclosed