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Project Manager ( SAP )

Randstad MENA
Indore
ExperienceX-Y years
Salary X-Y LPA
LocationIndore
Job TypeFull Time
Skills: SAP Project Management Project Management IT Access Requirements Service Request Backlog
Job Description
Randstad MENA
Indore, Madhya Pradesh
Requirements
• Resolve tickets and provide support as per the agreed SLAs
• Manage IT/ access requirements to meet specific needs
• Review and manage service request backlog as needed to ensure all requests are correctly prioritized, scheduled and resolved efficiently.
• Engage on any critical customer escalations and ensure customer resolution as well as post mortem analysis to avoid future breakdowns
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