PROCESS DELIVERY SPECIALIST-LEAD TO CASH

Job Title: PROCESS DELIVERY SPECIALIST-LEAD TO CASH Company: IBM Job Category: SAP SD Roles & Responsibilities: Introduction A career in IBM Consulting embraces long\-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI\-powered workflows. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long\-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities As Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your Primary Responsibilities Include * Analysis of receivable accounts, investigation of entries, and pulling audit prep work. * Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating. * Investigate unapplied payments, rectify them, and ensure proper allocation. * Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. * Adhere to client Service Level Agreements (SLAs) and meet the specified timelines. Work Location: Bengaluru, Karnataka, India Availability: Full time

Preferred Education Master's Degree Required Technical And Professional Expertise * Commerce graduate with a minimum of 2\-1-2 years of experience in Order to Cash. * Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. * Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements. * Demonstrated hands\-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts. Key Skills: SAP SD Salary: Not disclosed