OTC-Order Fulfilment Specialist (Singapore & Malaysia)

Job Title: OTC-Order Fulfilment Specialist (Singapore & Malaysia) Company: Siemens Healthineers SAP Module: SAP SD Roles & Responsibilities: Our broad portfolio includes enterprise imaging IT, AI-powered decision support, as well as eHealth and patient engagement solutions. It comprises business intelligence, performance management tools and tele operations solutions, innovative cardiology IT, digital pathology as well as diagnostics IT and lab automation. Your Role * You are responsible to ccoordinate with Sales, Project, Finance, Customer Service, and Product Specialist teams to ensure accurate project and operational records. * You are responsible to manage customer account assignments and order fulfillment activities, including order confirmations, invoicing, and backlog monitoring through SAP. * You are responsible to track and maintain Special Authorization Request (SAR) records and controlled drug transaction reports in coordination with warehouse operations. * You are responsible to validate invoices and investigate or resolve pricing discrepancies. * You are responsible to monitor order-related costs and process non-conformance costs with appropriate escalation. * You are responsible to ssupport stock take activities, inventory control, and stock replenishment for customers and warehouses. * You are responsible to coordinate Material Replenishment Planning (MRP), including stock forecasting and replenishment planning. * You are responsible to process and post Goods Receipts (GR) in SAP for distributors and customers. * You are responsible to Administer Product Hold (PHCT) activities and system updates. * You are responsible to monitor and report products affected by Field Safety Corrective Action (FSCA) notifications. * You are responsible to coordinate inbound and outbound shipments with freight forwarders and provide shipping documentation and delivery updates. * You are responsible to manage import and export shipments for affiliates and third-party customers. * You are responsible to pprovide operational support for customer service functions and business operation * You are responsible to support internal stakeholders with product procurement and warehouse withdrawal requirements. * You are responsible to handle ad-hoc ordering requests and prepare operational reports for internal and external customers. * SAP Operations & Order Management * Supply Chain & Logistics Coordination * Inventory Management & MRP Planning * Invoice Validation & Purchase Order Processing * Vendor & Freight Forwarder Management * Regulatory Compliance (Controlled Drugs, FSCA, PHCT) * Goods Receipt (GR) Processing * Stakeholder Management * Data Analysis & Reporting * Customer Service & Operational Support How We Work When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To All Recruitment Agencies Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated. Work Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Availability: Full time

Job Requirements Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Your Qualification And Experience * You obtained a minimum Diploma in Logistics & Operations Management / Supply Chain or related discipline * You have prior working experience in distribution, trading or 3PL or 4PL multi-national environment * You have prior working experience and knowledge of local and international logistics procedures, practice, and norms * You have prior experience in medical diagnostics and/or healthcare would be a distinct advantage * You have experience working with Oracle SAP system will be an advantage * You are proficient in Microsoft Office Applications eg MS Excel, etc. Key Skills: Order Management, Pricing Salary: Not disclosed