Order to Cash, Team Lead

Job Title: Order to Cash, Team Lead Company: Avensys Consulting SAP Module: SAP SD Roles & Responsibilities: Order to Cash, Team Lead Avensys is a reputed global IT professional services company, and our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. And we service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain. We are currently looking for Order to Cash, Team Lead . This is an exciting opportunity to expand your skill set, achieve job satisfaction, and work-life balance. More details as below. We are seeking an experienced OTC Team Lead to support the APAC market. The successful candidate will be responsible for overseeing key Order-to-Cash (O2C) activities, including Cash Application, Customer Master Data Management, Accounts Receivable (AR) Reporting, Collections, Billing, and O2C Closing activities. This role requires strong stakeholder management skills and the ability to communicate effectively in Mandarin for operational discussions and stakeholder meetings. Key Responsibilities * Lead and manage day-to-day OTC operations for assigned markets. * Perform and oversee Cash Application activities, ensuring timely and accurate allocation of receipts. * Manage Customer Master Data creation, maintenance, and governance. * Support and execute monthly O2C Closing activities within agreed timelines. * Monitor and prepare Accounts Receivable (AR) reports, analyze aging, and highlight collection risks. * Drive Collections activities to improve cash flow and reduce overdue balances. * Support Billing and Invoice Management processes, ensuring accuracy and timely processing. * Investigate and resolve payment discrepancies, unapplied cash, and customer disputes. * Collaborate with internal stakeholders including Finance, Sales, Commercial teams, and customers. * Handle operational requests via email and participate in stakeholder meetings conducted in Mandarin. * Identify process improvement opportunities and support continuous improvement initiatives. * Ensure compliance with company policies, controls, and service level agreements (SLAs). Work Location: Selangor, Malaysia Availability: Full time

Requirements * Bachelor’s degree in finance, Accounting, Business Administration, or related field. * 0 years of experience in: You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. Key Skills: Billing Salary: Not disclosed