Actively Hiring
MA
OPERATIONS SUPPORT REPRESENTATIVE
Manitoba Hydro
Winnipeg
Skills:
Materials Management
Job Description
Job Title: OPERATIONS SUPPORT REPRESENTATIVE
Company: Manitoba Hydro
Job Category: SAP MM
Roles & Responsibilities:
Operations Support Representative
Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers! We are a leader among energy companies in
best as we continue to build a company that champions safety, supports innovation, and delivers on our commitment to customer
supporting a balanced approach to work, family life and community.
wide range of operational administrative support related to planning, dispatching, and customer service activities. This is a term
Responsibilities:*
* Use a variety of customer information, work management and computer system applications (i.e., Banner, MWM, SAP, CSI,
PowerOn, etc.) to effectively perform customer service and administrative support transactions within the Customer Service
Centre (CSC).
* Ensure work is capacity scheduled efficiently to resources within the CSC using the Mobile Workforce Management (MWM)
* Establish and maintain an effective line of communication and liaison within other related areas of the Corporation such as
Operations Business Solutions and Services, Operation Support Services, Customer Billing, Major Accounts, Time and
Expense, HR, Customer Engagement Centre, MHUS, TSOM, Electrical Inspections, Materials Management, Meter Shop.
* May be required to work in a storm management situation.
Time and Expense Management.
* Demonstrated ability to operate relevant software in referencing required data. This includes the ability to use PragmaCAD,
CSI, eGIS, CBYD, IVRnet, SAP (MM, PM, CS, TM), Time and Expense Management system, RCCS, SFM, Work Order
* Demonstrate initiative \& multi\-tasking abilities with a good sense of judgment, and willingness to assume responsibility.
* Familiar with Union Agreements and Corporate policies and procedures as they related to a CSC operating environment.
Work Location: Winnipeg, Canada
Availability: Full time
Requirements
Great Benefits*
* Competitive salary and comprehensive benefits package.
* Defined\-benefit pension plan for long\-term financial security.
* Enjoy a work schedule that typically provides every second Monday off (subject to location and operational requirements),
* Perform time and expense administration and handle staff inquiries related to their time, expenses, and benefits ensuring
Qualifications:*
* Minimum Grade 12 education and two years related experience with a minimum of one year in Banner, PowerON, SAP, and
Salary Range*
Starting salary will be commensurate with qualifications and experience. The range for the classification is $29\.99\-$41\.09 Hourly,
know \- we're committed to a barrier\-free experience for all candidates.
Key Skills: Materials Management
Salary: CAD 29.99 - 41.09 per hourly