National Account Manager

Job Title: National Account Manager Company: Service Foods Job Category: Salesforce Roles & Responsibilities: This role offers the opportunity to manage key national accounts, grow existing business, and secure new opportunities across New Zealand. If you're passionate about food, enjoy working with people, and thrive in a fast\-paced sales environment, we would love to hear from you. About the Role * Location: Ihumātao Road, South Auckland * Reporting to: National Sales Manager * Hours: Monday to Friday, 08:30 am – 05:00 pm * Employment Type: Permanent, Full\-Time * Start Date: Immediate start available Reporting to the National Sales Manager, you will be responsible for retaining, growing, and developing a portfolio of national and group accounts while identifying and securing new business opportunities. This is a full\-time, office\-based role located at our National Support office and is an integral part of our National Sales team. Regular in\-office attendance is essential to support collaboration, team cohesion, knowledge sharing, customer responsiveness, and overall business performance. While flexibility may be considered for occasional exceptional circumstances, the expectation is that this role is performed from the office on a full\-time basis. The role involves regular travel throughout Auckland and New Zealand to meet customers, conduct business reviews, attend industry events, and develop new business opportunities. Occasional overnight travel will be required. Key Responsibilities * Manage and grow a portfolio of national and group accounts, achieving agreed sales, gross profit, and retention targets. * Develop and maintain strong relationships with key customers and stakeholders at all levels. * Prepare and deliver professional business reviews, account plans, and customer growth strategies. * Identify and convert opportunities within existing accounts, including category growth and margin improvement initiatives. * Lead contract renewals, pricing reviews, and commercial negotiations in line with company processes. * Build and maintain a healthy pipeline of new business opportunities through prospecting, networking, referrals, and industry engagement. * Manage the full sales cycle from opportunity identification through to proposal, negotiation, onboarding, and implementation. * Collaborate closely with branch teams and support functions to ensure consistent customer service and successful execution of national agreements. * Maintain accurate customer, opportunity, and activity records in Salesforce and provide timely reporting, forecasts, and sales insights. * Monitor account performance, proactively resolve customer issues, and identify opportunities for continuous improvement. * Represent Service Foods at customer meetings, tastings, trade shows, industry events, and networking functions. * Contribute to a customer\-first culture by working collaboratively across the business to deliver exceptional outcomes for our customers. * Portfolio sales and gross profit growth. * New business acquisition and implementation. * Customer retention and account development. * Strong pipeline management and sales activity. * Excellent customer service outcomes. * Accurate Salesforce and reporting discipline. To succeed in this role, you will bring: * Join one of New Zealand's leading foodservice businesses. * Work with a diverse portfolio of national customers. * Be part of a collaborative, high\-performing National Sales team. * Opportunity to make a real impact on business growth. * Build meaningful customer partnerships across New Zealand. * Work in an industry you're passionate about. * Competitive remuneration and career development opportunities. Work Location: Manukau City, Auckland, New Zealand Availability: Full time

Flexibility is essential, as business and customer requirements may extend beyond standard working hours. This may include early starts, evening meetings, customer functions, tastings, trade shows, industry events, and occasional weekend work. Key Skills: Salesforce Salary: Not disclosed