Manager, Warehouse & Fulfilment

Job Title: Manager, Warehouse & Fulfilment Company: Singapore Post Job Category: SAP EWM Roles & Responsibilities: Job Description Operational Excellence \& Resource Planning * Daily Leadership: Lead and direct operational staff in daily warehouse and fulfilment activities to ensure smooth, safe, and efficient workflows. * Resource Optimization: Strategically plan labour load, material handling equipment (MHE), storage capacity, and daily tasks to ensure optimal resource availability against fluctuating customer volumes. * Inventory \& Throughput Management: Oversee end\-to\-end inventory management, executing robust accuracy, productivity, and loss\-prevention programs. * Capacity \& Scaling: Regularly review operational throughput and warehouse utilization metrics to continuously improve facilities, layouts, and manpower strategies to support future business growth. Financial, Commercial \& Pricing Management * P\&L Management: Partner closely with the Assistant Vice President (AVP) on P\&L management, maintaining a sharp focus on operational cost control and limiting waste. * Pricing Simulations: Collaborate with Sales, Finance, and Pricing teams to conduct operational pricing simulations, providing realistic costing profiles and resource modelling for prospective client bids. * Budgeting \& Billing: Own the preparation of the annual operating budget and ensure accurate, timely monthly billing submissions for all contract logistics accounts. Continuous Improvement \& Digital Transformation * Kaizen Culture: Drive work improvement initiatives across the facility by championing LEAN methodologies, 5S frameworks, and Kaizen programs to eliminate operational bottlenecks. * Digital Innovation: Lead digital transformation efforts within the warehouse, leveraging data dashboards, tracking metrics, and automation to improve performance visibility and operational accuracy. Quality, Safety \& Regulatory Compliance * Risk Assessment Leadership: Act as the designated RA Leader, reporting directly to the Risk Management (RM) Leader to implement, monitor, and audit comprehensive safety, security, housekeeping, and sanitation programs. * Documentation Control: Ensure all Standard Operating Procedures (SOPs), Work Instructions (WIs), and On\-the\-Job Training (OJT) logs are continuously updated, compliant with corporate standards, and aligned with external regulatory bodies. Team Leadership \& Stakeholder Management * Team Development: Build, motivate, and coach a high\-performing operational team, defining KPIs and driving accountability to meet overall business objectives. * Matrix Collaboration: Navigate a complex matrix environment, managing diverse internal and external stakeholders (clients, regional leaders, commercial teams, and vendor partners). Work Location: Singapore, Singapore Availability: Full time

Requirements * Diploma in Business or Logistics Management or relevant disciplines * 5 years of managerial experience, with 3 years specifically within a Contract Logistics (3PL) environment. * Proven track record managing end\-to\-end supply chain operations in both B2B and B2C / E\-commerce fulfilment environments. * Strong financial acumen with prior exposure to P\&L tracking, operational budgeting, and cost control metrics * WSH Certifications: Possessing a Bizsafe Level 2 certification and being Work\-at\-Height Manager (WAHM) certified is advantageous. * Prior experience as a Quality Assurance (QA) Manager or possessing certified GDPMDS (Good Distribution Practice for Medical Devices) training records is highly preferred. * Deep, hands\-on understanding of Kaizen principles, Six Sigma, 5S, and continuous improvement implementations. * Familiar with modern Warehouse Management Systems (WMS) and data visualization tools (e.g., Power BI, Tableau) to drive digital dashboard automation. Key Skills: Warehouse Management Salary: Not disclosed