Hexagon EAM Business Analyst

Job Title: Hexagon EAM Business Analyst Company: Carmeuse SAP Module: SAP PM Roles & Responsibilities: Job Description RESPONSIBILITIES: * Provide Level 1 and Level 2 support for Hexagon EAM users, including issue resolution, user access, and data integrity. Work with vendors and internal teams to escalate and resolve complex issues. * Monitor and maintain interfaces between Hexagon EAM and SAP, ensuring data synchronization and timely resolution of integration issues. * Collaborate with Level 3 IT Analysts and Business Users to understand requirements and translate them into system configurations or enhancements. * Participate in development, testing and support deployment of new features or modules. * Perform routine system maintenance, patch testing, and upgrades in coordination with the global IT team. * Document support processes, FAQs, and training materials for end-users. * Ensure compliance with IT policies, data governance, and security standards. * Hexagon (formerly Infor) EAM Implementation and Configuration * Strong understanding of asset management processes and workflows. * Experience for companies in the manufacturing industry (heavy Industry preferred) Work Location: Bengaluru, Karnataka, India Availability: Full time

Basic Requirements (Education, Level Of Experience, Language) * Qualified candidates will have a Bachelor of Engineering degree in IT, MIS, Computer Science, Engineering, or related field * Demonstrated deep system analytical skills, collecting / organizing system and DB information, problem solving * Minimum 6 years of overall experience out of which 3 years of experience supporting Hexagon EAM (formerly Infor EAM) in a production environment is a must. * Hands-on experience with SAP integration (e.g., PM, MM modules) and middleware tools (e.g., SAP PI/PO, MuleSoft, etc.). * Language: English (Required) Key Skills: SAP PM Salary: Not disclosed