Actively Hiring
EY
Gignow SAP After Sales Service-Senior
EY
UP
Skills:
Procurement
Configuration
Functional Specifications
Job Description
Job Title: Gignow SAP After Sales Service-Senior
Company: EY
SAP Module: SAP MM
Roles & Responsibilities:
Job description
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Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.
Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.
Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.
As a Senior Consultant in SAP S/4HANA Service and Customer Service, you will be responsible for driving excellence in service management across the organisation. Your role will involve configuring and deploying SAP Service modules, ensuring their optimal alignment with business objectives to support enterprise-wide growth.
This opportunity is tailored for professionals with substantial experience in SAP service management, possessing the ability to support key projects, advise stakeholders at various levels, and foster an environment of innovation and high performance.
Your Key Responsibilities
* Lead the Service Management module by leveraging SAP S/4HANA's advanced functionalities to enhance organisational productivity and drive long-term business growth.
* Manage the creation and validation of comprehensive functional specifications for key business initiatives, ensuring alignment with strategic organisational objectives.
* Evaluate and optimise business processes to ensure successful project delivery and facilitate effective knowledge transfer across the enterprise.
* End to end S/4HANA Service Management implementations (Private & Public Cloud).Handled the complete Service to Close lifecycle.
* Extensive expertise in SAP S/4HANA Service and Customer Service modules.
* Comprehensive understanding of service-oriented business processes including in-house repair, field service repair, workshop repair, service contract-based repair, and execution order procedures.
* Advanced knowledge of service quotations, service contracts, service orders, service order confirmation, maintenance service orders, and recurring services.
* Demonstrated experience as a Lead in at least one SAP S/4HANA Service implementation project.
* Strong proficiency in cross-topic integration with FICO, SD, MM, PM, CATS, and related modules.
* Proven ability to troubleshoot and resolve issues pertaining to service management systems.
* Exceptional communication skills, enabling effective interaction with both technical and business stakeholders.
* Capacity to manage and engage business stakeholders with professionalism.
* Deep configuration expertise in SAP S/4HANA Service.
Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
Work Location: UP, India
Availability: Full time
Requirements
Salary: Competitive
Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.
Key Skills: Procurement, Configuration, Functional Specifications
Salary: Not disclosed