Forward Deployed Engineer

Job Title: Forward Deployed Engineer Company: Adverity Job Category: Data Science Roles & Responsibilities: ##### Corporate social responsibility program ##### Leading training \& development program ##### Corporate social responsibility program ##### Leading training \& development program ##### Corporate social responsibility program ##### Leading training \& development program * ### (Snr) Account Manager \- (AdTech / MarTech / SaaS) + Department: Account Management + Location: United Kingdom, England, London + Creation date: 2026\-10\-06As a strategic commercial partners, Account Managers are responsible for securing and expanding a high\-value portfolio by guiding customers along their data maturity journey and uncovering new revenue opportunities. Through a deep understanding of customer objectives, the role positions Adverity as a critical enabler of strategic business outcomes—not just a platform provider. By consistently demonstrating measurable ROI and influencing executive stakeholders, the Account Manager plays a pivotal role in turning customer partnerships into long\-term, revenue\-generating growth engines. + Drive revenue growth through strategic upsells and cross\-sells, aligning Adverity’s evolving capabilities (e.g., AI analytics, Data Quality) with customer pain points. + Proactively identify commercial opportunities within your portfolio, turning business challenges into expansion conversations. + Build and deliver compelling, data\-backed business cases that connect product functionality to measurable ROI and strategic business outcomes. + Consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimizing contraction. + Position Adverity as a critical pillar in the customer’s data strategy, steering conversations away from features and toward long\-term value. + Own the commercial execution of your accounts end\-to\-end—from opportunity spotting to deal closing and internal alignment. + Build deep, multi\-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning. + Anticipate renewal risks early and neutralize churn threats with value reinforcement and competitive differentiation. + Maintain rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility. + Champion the customer’s voice across internal teams to ensure our roadmap and services fuel commercial expansion and retention.### We’re excited if you have: + Adverity Social Responsibility Days (\+1 day paid off) * Forward Deployed Engineer* Department: Services * Location: United Kingdom, England, London * Creation date: 2026\-10\-06 We are launching Atlas, our newest cutting\-edge AI product, and we are looking for a high\-impact Forward Deployed Engineer (FDE) to sit right at the intersection of AI, marketing data engineering, and enterprise consulting. As an FDE, you are embedded directly on the frontlines with top global advertisers, agencies, and enterprise clients. You will lead technical discovery, design custom onboarding architectures, build AI automations, and own the conversion of 3\-month product trial discoveries into long\-term commercial adoption. You will act as a hybrid technical expert, AI practitioner, and strategic consultant, serving as the core engine powering our product's structural moat. + Depending on your field of expertise, you can apply for any team in our company, for example: Development, Data Science, UX, Product Management, Marketing, Client Services, Solutions Consulting, Implementation, Sales or any central function (e.g. Finance). + With your unique skills and experience, you will contribute to our exciting journey! + A great interest in our products and how we make our client's lives easier. + Ideally, you have worked in a SaaS environment before and also understand the world of marketing and data. + Your English is fluent and depending on the role, sometimes also German might be a great plus. + Adverity Social Responsibility Days (\+2 days paid off) + Department: Engineering + Location: Austria, Vienna, Vienna + Creation date: 2026\-10\-21We are looking for a Senior Full Stack Engineer (Senior Product Engineer) to own the technical direction and delivery of solutions in one of our teams. You aren’t just here to write code \- you are a partner in the product journey, helping us shape architecture, refine the work breakdown, and advocate for performance and security at every step. + Get to know your product development team and get familiar with our products, technologies, systems \& architecture, processes and practices. + Absorb our engineering culture, start coding and ramp\-up quickly within the Adverity universe. + Get to know the architecture and codebase inside\-out.In the first 6 months: + Support your product development team with deep code reviews, guiding them towards better system quality and engineering practices. + Participate in shaping new features by getting your hands dirty in PoCs, breaking down technical scopes, and commence working on team deliveries.Beyond the first 6 months: + At this point, you know the Adverity platform very well, both product and tech. + Participate in strategic cross\-product engineering initiatives and help product development teams towards pragmatic technical decisions based on limited context, striving to constantly improve maintainability and reliability. + You increase your impact beyond your product development team to the whole engineering team \& beyond.### We’re excited if you have: + Adverity Social Responsibility Days (\+2 days paid off) Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you! * ### Service Support Specialist + Department: Client Support + Location: Bulgaria + Creation date: 2026\-08\-06We are looking for a Service Support Specialist (Night Shift), who will support our customers during LATAM business hours (17:00 – 01:00 Local Time). You will act as a technical expert during your shift, driving resolution of complex software issues and partnering with support agents to ensure timely, high\-quality customer outcomes. This is a full\-time night shift position based remotely in Bulgaria or Poland. + Technical Support \& Knowledge Sharing: Perform ticket audits and deliver hands\-on support for complex API and ETL troubleshooting. Share best practices and insights to help agents continuously improve their approach. + Advanced Troubleshooting: Actively own and resolve complex customer cases via email and video calls. You will deep\-dive into product usage, operational matters, and technical integrations (APIs) to provide tailored solutions. + Consultative Partnership: Act as a solution partner for clients, analysing usage patterns and helping them maximise product adoption through guidance on best practices. + Knowledge Management: Identify recurring trends during the night shift to refine help documentation and validate the accuracy of AI\-powered support tools.### We’re excited if you have: + Previous experience in a 2nd line B2B support role within a SaaS product company. + A consultative mindset with genuine empathy. + Outstanding written and verbal communication skills, with the ability to build trust and rapport. Strong proficiency in English is required. + Experience with support ticketing systems such as Zendesk. + Excellent prioritisation and multitasking skills, with the ability to manage real\-time workloads effectively.Nice to have: + Internal shares program (EDPP) + Budget for job relevant training + Sustainable merch for all employees + Adverity Social Responsibility Days (\+2 days paid off)Are you ready to apply? Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you! * ### Service Support Specialist + Department: Client Support + Location: Poland + Creation date: 2026\-08\-06We are looking for a Service Support Specialist (Night Shift), who will support our customers during LATAM business hours (17:00 – 01:00 Local Time). You will act as a technical expert during your shift, driving resolution of complex software issues and partnering with support agents to ensure timely, high\-quality customer outcomes. This is a full\-time night shift position based remotely in Bulgaria or Poland. + Technical Support \& Knowledge Sharing: Perform ticket audits and deliver hands\-on support for complex API and ETL troubleshooting. Share best practices and insights to help agents continuously improve their approach. + Advanced Troubleshooting: Actively own and resolve complex customer cases via email and video calls. You will deep\-dive into product usage, operational matters, and technical integrations (APIs) to provide tailored solutions. + Consultative Partnership: Act as a solution partner for clients, analysing usage patterns and helping them maximise product adoption through guidance on best practices. + Knowledge Management: Identify recurring trends during the night shift to refine help documentation and validate the accuracy of AI\-powered support tools.### We’re excited if you have: + Previous experience in a 2nd line B2B support role within a SaaS product company. + A consultative mindset with genuine empathy. + Outstanding written and verbal communication skills, with the ability to build trust and rapport. Strong proficiency in English is required. + Experience with support ticketing systems such as Zendesk. + Excellent prioritisation and multitasking skills, with the ability to manage real\-time workloads effectively.Nice to have: + Internal shares program (EDPP) + Budget for job relevant training + Sustainable merch for all employees + Adverity Social Responsibility Days (\+2 days paid off)Are you ready to apply? Our SaaS company was founded in Vienna in 2015, since then, Adverity has been driving marketing intelligence of some of the world’s leading brands and agencies including IKEA, Red Bull, Unilever, Omnicom, Barilla and JD Sports. Work Location: London, ENG, UK Availability: Full time

Base Salary Range: £60,000 – £80,000 (depending on experience and level) Variable Compensation (OTE): Target of £32,000 gross per annum, capped at £25,000 per quarter Base Salary Range: £65,000 – £90,000 \+ performance bonus ### Some of the things you'll work on: + Previous experience in Solutions Consulting, Forward Deployed Engineering, Technical Account Management, Professional Services, or Technical Implementation within a SaaS company or Media Agency. + Essential Experience in Digital Marketing: Strong foundation in ad tech, attribution models, agency workflows, or performance marketing data. + Technical Proficiency: Comfortable working with SaaS platforms, REST APIs, dataset mapping, and data automation tools. + Advanced Prompting \& AI Skills: Demonstrated track record of using AI tools to build workflows, summarize insights, or code automations. + Bachelor’s Degree in an analytical, technical, or business discipline. * ### General Application (f/m/d) + Product\-driven mindset: a strong focus on understanding users and solving real problems with intuitive, user\-friendly tools. + Daily use of AI tools (e.g. coding copilots, LLM\-based design assistants, automation agents) and the ability to integrate AI reasoning and automation into workflows across coding, documentation, testing, and deployment. + Fluency in Python and (preferably) the Django framework, with experience managing large\-scale production systems and building REST APIs. + Strong communication and collaboration skills: you’re proactive, listen carefully, and collaborate closely with product, design, engineering, and other stakeholders. + A passion for learning, experimenting, and turning new AI tools into practical, repeatable workflows — always keeping user value at the core.Nice to have: + During your career you successfully mentored and coached engineers. + Experience with data products and its challenges. + Skill in demonstrating AI\-driven productivity to peers and driving adoption within technical teams.Why you’ll love it here: + Public transportation ticket for Vienna The minimum gross salary is €70,000. In any case, we offer competitive salaries depending on your qualifications and experience. + Exposure to web technologies and related stacks (API, ETL, SQL), with confidence troubleshooting technical integrations. + Experience with ETL / data analytics platforms.Why you'll love it here: The base salary we offer for this position is €25,000\.00 \- €35,000\.00 per year depending on location and experience. + Exposure to web technologies and related stacks (API, ETL, SQL), with confidence troubleshooting technical integrations. + Experience with ETL / data analytics platforms.Why you'll love it here: The base salary we offer for this position is €25,000\.00 \- €35,000\.00 per year depending on location and experience. How do we do it? At Adverity, we bring together international and diverse teams in an inclusive and safe environment. We believe in an entrepreneurial mindset, we help each other succeed, we strive to provide an awesome customer and employee experience, we prioritize work\-life harmony and we dare to make mistakes to learn from them. If you share our values, Adverity is a great place for you! Key Skills: Data Science Salary: GBP 65000 - 90000 per yearly