Director, Growth Marketing

Job Title: Director, Growth Marketing Company: HomeEquity Bank Job Category: Digital Marketing Roles & Responsibilities: Who We Are HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage™ product. Position Summary The Director, Growth Marketing develops and executes HomeEquity Bank’s growth strategy to drive qualified demand, customer acquisition, conversion and sustainable funded mortgage growth across direct\-to\-consumer, digital, referral, partner and broker\-supported channels. The role leads digital customer experience, marketing technology and responsible AI capabilities, partnering across Marketing, Sales, Product, Customer Experience, Data, Technology, Legal, Compliance, Privacy and Risk to turn customer insights into scalable, measurable growth programs. MAJOR ELEMENTS OF THE ROLE Key Responsibilities * Develop growth strategies aligned with customer needs, business objectives and funded mortgage targets. * Lead acquisition across paid, owned, earned, referral, broker and partner channels. * Optimize budgets, channel performance, lead quality, conversion, acquisition costs and marketing ROI. * Use customer, market and competitive insights to identify growth opportunities and guide investment decisions. * Develop segmentation, lead management, personalization and nurture strategies that improve lead quality and conversion. * Partner with Sales and Product to strengthen funnel progression and deliver educational programs that build customer trust. * Lead test\-and\-learn programs across messaging, creative, offers, targeting and customer journeys. * Set and monitor KPIs for lead generation, conversion, acquisition, funded mortgage growth and marketing ROI. * Partner with Data \& Analytics to strengthen attribution, forecasting, reporting and performance measurement. * Translate insights into recommendations and provide clear executive reporting on results, opportunities and risks. Leadership and Governance * Lead and develop a high\-performing team and build capabilities across growth, digital experience, marketing technology and AI. * Manage agencies, media partners, technology vendors and service providers. * Ensure marketing complies with legal, regulatory, privacy and risk requirements while fostering customer focus, innovation and accountability. WHY WORK AT HOMEEQUITY BANK? Great Environment HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility – an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way. Celebrating Great Work and People We believe in an environment that celebrates success, knowledge, leadership, and work that is inspired by our core values. For these reasons, we have created several programs that make it easy for our employees to say ‘great job’ to their colleagues and leaders. Our Community Leadership Program recognizes employees who make a positive impact in their communities through volunteer work with a grant for their charity of choice. Additionally, we provide employees with one paid day off each year to volunteer at their favourite local charity. Work Location: Toronto, Ontario, Canada Availability: Full time

Digital Experience and Customer Journey Skills And Experience Required * Degree in Marketing, Business, Communications or a related field, or equivalent experience, plus 10\+ years of progressive marketing experience with leadership in growth, digital marketing, acquisition or demand generation. * Proven success scaling measurable acquisition programs and improving complex digital customer journeys and conversion. * Experience in financial services, lending, mortgages, fintech, insurance or another regulated industry strongly preferred. * Strong knowledge of paid media, CRM, automation, SEO, content, experimentation, analytics, attribution, customer data and responsible AI\-enabled marketing. * Experience managing budgets, agencies, partners and concurrent initiatives. * Strategic, commercial and results\-oriented, with strong analytical judgment. * Able to balance growth, customer experience, brand integrity and regulatory requirements. * Excellent communicator and influencer with success leading cross\-functional work in a matrixed environment. * Accountable, curious, adaptable and customer\-focused. From our Appreciate! Program to the High Five Award Program and President’s Award Program, we recognize professional achievement with a variety of rewards including points towards gift cards, merchandise, and travel experiences, as well as group RRSP/DPSP contributions and more. The Perks (for eligible employees) * HomeEquity Bank offers a competitive total rewards package that includes: * Extended health and dental benefits * Employee \& Family Assistance Program * Employer\-Matched Group Retirement Savings Plan * Employee Share Investment Plan * Well\-being initiatives including: a wellness account; virtual self\-care programs and extended mental health benefits * Employee corporate discount for GoodLife Fitness HomeEquity Bank is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Key Skills: Digital Marketing, SEO, Analytics Salary: Not disclosed