Actively Hiring
EN
Customer Supply Chain Analytics Intern
Encore Market Engagement
Toronto
Skills:
Data Science
Job Description
Job Title: Customer Supply Chain Analytics Intern
Company: Encore Market Engagement
Job Category: Data Science
Roles & Responsibilities:
Support Unilever’s Customer Development team through data analysis, business planning, and cross\-functional collaboration to help drive retail growth and execution.
At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with few...being nimble and responsive for us is more than a turn of phrase, it is a way of life...and it comes down to the following Vision and Mission that compel us to outperform every day. Our Vision: The first choice for tier one organizations seeking to optimize their field sales investment. Our Mission: Provide uncompromising quality of service and unparalleled calibre of thinking...developing strategies and delivering solutions that enable our clients to win.
This role supports Unilever’s customer supply chain operations, helping connect customer needs, operational execution, and data\-driven decision\-making to improve service performance for one of Unilever Canada’s strategic retail partners.
You’ll work at the intersection of Customer Development, Customer Experience, Order Management, Warehouse, Transportation, and Supply Chain teams — turning operational data into practical insights, supporting issue resolution, and helping translate business priorities into customer\-ready execution.
Throughout the internship, you’ll benefit from a comprehensive onboarding experience, a dedicated buddy, a direct line manager, learning opportunities, and access to leadership. The program culminates in end\-of\-term presentations where you’ll showcase your key accomplishments.
The Perfect Person for the Role
You’re a natural leader who looks for opportunities to improve how work gets done, takes ownership of your deliverables, and brings energy to solving customer and supply chain challenges.
Your Responsibilities
* Data Management and Analysis — Access, manage, and analyze customer supply chain data to support customer service performance, issue resolution, and operational reporting
* Customer Execution Support — Monitor order, shipment, inventory, and compliance activities to help ensure customer requirements are understood and executed effectively
* Insight Generation — Investigate service gaps, identify root causes, and translate findings into clear summaries and recommended corrective actions
* Reporting and Storytelling — Prepare recurring reports, dashboards, and business updates that convert data into actionable insights for cross\-functional partners
* Cross\-Functional Collaboration — Work closely with Customer Development, Customer Experience, Order Management, Warehouse, Transportation, and Supply Chain teams to support customer\-ready execution
* Customer and Operational Advocacy — Represent the voice of the customer by helping internal teams understand customer requirements, recurring execution challenges, and opportunities to improve service
* Continuous Improvement — Contribute to process improvement initiatives by identifying gaps, simplifying workflows, and supporting solutions that improve accuracy, efficiency, and customer outcomes
* Presenting internship project findings and key accomplishments to business leaders at the end of the program
In addition to everything outlined in The Perfect Person for the Role*, the ideal candidate will have:
If you know you’re a great match for this role and think you’d be a strong fit with Encore, then you should absolutely apply to this exciting opportunity.
Work Location: Toronto, Canada
Availability: Full time
Requirements
This is an excellent opportunity for someone looking to build experience in supply chain, analytics, operations, or consumer packaged goods.
Your Experience
* Currently enrolled in 3rd or 4th year of a Bachelor’s degree in Supply Chain, Business, Engineering, Data Science, or a related field
* Cumulative GPA of 3\.0 or higher on a 4\.0 scale (or equivalent)
* Strong analytical and strategic thinking skills, with the ability to interpret data, identify trends, and connect insights to business actions
* Effective communication skills and a practical, creative approach to problem solving
* Demonstrated ownership, accountability, and ability to collaborate with cross\-functional partners
* Understanding of customer requirements, operational constraints, and how execution impacts service outcomes
* High attention to detail and accuracy when working with data, reporting inputs, and operational follow\-ups
* Advanced proficiency in Microsoft Excel, including:
+ Lookups
+ Pivot Tables
+ Formulas
* Power BI dashboard development experience is preferred
* Ability to quickly learn and navigate different systems, portals, tools, and reporting platforms
* Basic understanding of data science concepts, automation, or analytics tools is an asset
* Eligibility to work full\-time in Canada for the duration of the internship
* Ability to work in a hybrid environment with a minimum of 3 full in\-office days per week at Unilever Canada’s head office (160 Bloor Street East, Toronto), as determined by the Line Manager
* Reliable Wi\-Fi and a private workspace for remote days
Don’t get us wrong, having the right skills and experience matters. But if you’re thinking about joining Encore, it’s important that you know what we’ll expect from you:
The Selection Process
The next step in the process will include completing a recorded digital interview that can be done using a webcam or mobile device. This stage allows you to bring your resume to life and gives us the opportunity to get to know you better.
Encore strives to make our recruitment and selection processes as accessible as possible and provides accommodations as required for applicants with disabilities. If you require accommodations at any stage of the process, please let us know.
Key Skills: Data Science
Salary: CAD 22 - 26 per hourly