Customer Service Representative

Job Title: Customer Service Representative Company: Salesforce Job Category: Salesforce Roles & Responsibilities: Ready to level\-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description The Customer Service Specialist plays a key role within the Customer Service and Billing team, reporting directly to the Billing Manager. Key Responsibilities Perform other customer support and billing\-related duties as assigned. Work Location: Hyderābād, India Availability: Full time

This position requires a strong blend of customer service experience and billing/invoicing knowledge. Requirements * Customer Service experience is required, with proven ability to handle external customer communications in a professional manner. * 1 year of experience in billing, invoicing, or accounts receivable. * Strong proficiency in Microsoft Office (Excel, Word, Outlook). * Demonstrated ability to process and review a high volume of transactions with accuracy and attention to detail. * Excellent verbal and written communication skills. * Strong problem\-solving and analytical abilities. * Ability to work independently while contributing to a team in a fast\-paced, high\-volume environment. When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best* , and our AI agents accelerate your impact so you can do your best* . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Salesforce is an equal opportunity employer and maintains a policy of non\-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Key Skills: Salesforce Salary: INR 244800 - 693924 per yearly