Crm Executive

About the Company:. MJ Global is one of the leading paper packaging companies in India operating across 4 state-of-the-art. manufacturing locations in Noida, Greater Noida, Dadri and Baddi (Himachal Pradesh). The company. manufactures Printed Mono Cartons, Duplex Board Cartons, Rigid Boxes, Corrugated Cartons, Paper Bags, Cups,. Buckets, Wrappers and Straws etc. The company is BRC & SEDEX certified and supplies packaging across India to Pepsi, Coke, Flipkart, Jubilant. Foodworks, Asian Paints, Amul, Honasa Consumer, KFC, Pizza Hut, Creambell, Relaxo etc. The company also. exports packaging to Philippines, Nigeria and Thailand etc. Company URL: www.mjglobal.co.in. Job Title: CRM Executive. Roles & Responsibilities:. Managing successful & timely execution of client orders starting from punching of client orders on ERP to. closely tracking all steps including RM Procurement, Production Status, Logistics until material reaches. the client. Working with Production Planning team in the Plant to communicate Committed Delivery Date to Client. Strong internal follow up with all departments such as Supply Chain, Production, Quality Control &. Dispatch to ensure seamless order execution as per date committed to client. Taking order forecasts from clients and working with Supply Chain to ensure RM is planned as per lead. time and client requirement. Ensuring optimal stocking of RM and FG based on client forecasts and RM / production lead times. Monitor inventory levels of Raw Materials, Work in Progress (WIP) and Finish Goods (FG) to ensure. uninterrupted supplies to clients. Working closely with debtor collection team to ensure no overdue receivables are pending from the client. Opening & Maintaining clear item codes / specification sheets of each client SKU in the ERP and regularly. updating item codes each time a client changes the specifications or artworks. Regular analysis & upselling / cross-selling to ensure revenue from clients is increasing quarter on quarter. Providing regular updates & data to Key Account Manager handling the client. Strong multi-tasking abilities to handle multiple clients & collaborate with various internal departments. Meeting with clients at their office when required by client and managing client visits to the plant. Collaborate with costing & procurement team to get the pricing done for new SKUs. Getting prices revised from clients when RM prices increase. Working closely with client & internal teams on New Product Development (NPD) projects by coordinating. artwork approvals, samples development and commercial evaluation. Resolving customer complaints through root cause analysis and working with various internal. departments. Qualification:. MBA from reputed business school with a commerce or engineering undergraduate degree. Prior experience in CRM role working in a manufacturing company with multiple plants having a B2B. Sales model. Experience required: 5 years+. Strong knowledge of working on ERP, Microsoft Excel and Microsoft PowerPoint. Excellent written and verbal communication skills; strong with data analysis & numbers. Important Points:. Reporting Structure: Reporting to Key Account Manager and VP Sales. Office hours 9.30 AM to 6.30 PM. Workdays Monday to Saturday. Working model –Work from office. Job Location – Company plant in Gautam Budh Nagar (Greater Noida / Dadri / Sector-59 Noida). Personal Conveyance is a must. Candidate must be living in Noida / Greater Noida / Ghaziabad / East or South Delhi or must be willing to. relocate to Noida before starting the job. This is a great opportunity to build a career in the Salesforce domain. Interested candidates looking to grow in Salesforce are encouraged to apply. This role offers hands-on exposure to real-world Salesforce projects.

The company is BRC & SEDEX certified and supplies packaging across India to Pepsi, Coke, Flipkart, Jubilant Strong internal follow up with all departments such as Supply Chain, Production, Quality Control & Strong multi-tasking abilities to handle multiple clients & collaborate with various internal departments. Qualification: MBA from reputed business school with a commerce or engineering undergraduate degree Prior experience in CRM role working in a manufacturing company with multiple plants having a B2B Experience required: 5 years+ Strong knowledge of working on ERP, Microsoft Excel and Microsoft PowerPoint. Excellent written and verbal communication skills; strong with data analysis & numbers Education: B.B.A. / B.M.S. in Any Specialization. Location: Greater Noida. Employment type: Full Time, Permanent. Candidates with strong communication skills and a willingness to learn are encouraged to apply. Freshers and experienced professionals meeting the above criteria are welcome to apply. Only candidates matching the required skill set and experience level will be considered.