Billing Analyst

Job Title: Billing Analyst Company: Metso Job Category: SAP SD Roles & Responsibilities: Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life. Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources. We are looking for a Billing Analyst to join our Customer Service team . In this role, you will manage customer invoicing for products, Field Service work, Life Cycle Services (LCS), and other services while ensuring invoices are accurate, complete, compliant, and issued on time. You will play a key role in supporting cash flow, resolving billing issues, and helping customers and internal teams navigate invoicing and Canadian sales tax requirements. You will report to the Customer Service Manager . This role is based in Canada , with hybrid working options available. You will join a team of customer\-focused professionals dedicated to delivering an exceptional customer experience throughout the order\-to\-cash process. Our team plays a critical role in supporting business operations by ensuring accurate invoicing, resolving customer issues, and enabling timely payment collection. We collaborate closely with Customer Service Representatives, Field Service teams, Finance, Accounts Receivable, Tax, and customers across Canada and internationally. Our ways of working emphasize accountability, collaboration, continuous improvement, and delivering practical solutions that support both our customers and the business. Review, prepare, and process customer invoices and supporting documentation in SAP. Manage invoicing for products, materials, Field Service activities, Life Cycle Services agreements, and other customer services. Upload invoices and supporting documents to customer invoicing portals, including Ariba and other platforms. Respond to customer billing inquiries, support dispute resolution, and proactively address issues that could delay payment. Monitor aging invoices, follow up on missing documentation or portal rejections, and support continuous improvement of invoicing processes and global billing practices. Strong analytical and problem\-solving skills with the ability to identify discrepancies and implement practical solutions. Ability to prioritize competing deadlines and manage multiple billing activities simultaneously. At Metso, you will combine meaningful work with opportunities to learn, grow, and make an impact in a supportive and inclusive environment. You'll be part of a global team where collaboration, wellbeing, and continuous learning are part of everyday work. We support your growth and wellbeing by offering: Wellbeing: Access to wellbeing programs, occupational healthcare, and supportive services. Flexibility: Hybrid working options to support balance and productivity. Work Location: Montréal, QC, Canada Availability: Full time

Verify labour, material, equipment, expense, and service charges against contractual and customer requirements. Apply Canadian sales tax requirements, including GST/HST, QST, and applicable provincial tax regulations. Experience in billing, invoicing, accounts receivable, accounting, or a related field. Experience with SAP or another ERP system (nice to have). Experience with customer invoicing portals such as Ariba and fluency in both French and English (nice to have). Rewards: Competitive compensation and performance\-based incentives. Competitive benefits plan The Ontario base salary range for this full\-time position is $76 000 \- $85 000 per year. Actual compensation within this range will be determined based on skills, experience, and role‑related qualifications. We review applications on an ongoing basis and may begin interviews before the application deadline. We recognize that highly capable candidates may hesitate to apply unless they meet every listed requirement. If this role excites you, we encourage you to apply even if your experience does not align perfectly with every qualification. You may be exactly the right candidate for the role. Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices. Key Skills: Billing Salary: CAD 76000 - 85000 per yearly