Bilingual SAP OTC/SD Consultant

Job Title: Bilingual SAP OTC/SD Consultant Company: Capgemini Job Category: SAP SD Roles & Responsibilities: We are currently seeking an experienced SAP OTC/SD Consultant to support a major international client. The successful candidate will play a key role in SAP implementation, support, and rollout activities while collaborating with global teams. Key Responsibilities * Support and enhance SAP SD/OTC solutions. * Participate in implementation, rollout, and support projects. * Manage and resolve support tickets while respecting SLAs. * Perform root cause analysis and provide sustainable solutions. * Collaborate with business and technical stakeholders. * Contribute to process improvements and best practices. * Work independently while supporting a collaborative team environment. Nous sommes à la recherche d’un(e) Consultant(e) SAP OTC/SD expérimenté(e) pour soutenir un important client international. La personne retenue participera à des projets d’implémentation, de déploiement et de support SAP, tout en collaborant avec des équipes à l’échelle mondiale. * Assurer le support et l’amélioration des solutions SAP SD/OTC . * Participer aux projets d’implantation, de déploiement et de support. * Gérer et résoudre les incidents tout en respectant les niveaux de service (SLA). * Effectuer l’analyse des causes racines (RCA) et proposer des solutions durables. * Collaborer avec les intervenants d’affaires et techniques. * Contribuer à l’amélioration continue des processus et au partage des meilleures pratiques. * Travailler de manière autonome tout en favorisant la collaboration au sein de l’équipe. Work Location: Quebec, Canada Availability: Full time

Required Qualifications Requirements * Must be located in Quebec, Canada . * Fluent French is required. * Ability to work effectively with global teams across different time zones. * Experience in a client\-facing consulting environment is an asset. If you're an experienced SAP SD professional looking to join a dynamic international project, we'd love to hear from you. Apply now or reach out directly for more information. Qualifications requises Key Skills: SAP SD, Delivery Processing Salary: Not disclosed